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David Castricone Roofing & Siding, Inc.

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David Castricone Roofing & Siding, Inc. Reviews (1)

My company replaced a roof for this customer in Spring of in the Fall of 2014, the customer requested that we look at her roof for possible failing roof shinglesFor over years, this roof has performed with out any problems ever reported to usUpon viewing the roof 2014, I informed the
customer that a couple sections of her roof did have failing shingles and she had a possible warranty claim against the shingle manufacturerat the time of her roofing installation, these roofing shingles manufacturerAt the time of her roofing installation, these roofing shingles were widely used and highly recommendThere was no way I could possibly have known that some of these roofing shingles, not all, would eventually have a problemI gave her instruction on how to file a claim and offered assistance with the processSubsequently the customer received an initial rejection letter from the manufacturer stating that she had inadequate attic ventilationI have a copy of this letter and in no place did it state that the roof had "improper installation"I advised the customer that she did indeed have the proper attic ventilation-she had soffit vents in place and my company had installed a ridge vent at the top of the roofI offered to take pictures for her to re submit her claim to the manufacturerShe refuses this offerI advised her that a class action suit was underway for customers that had a problem with roofing shingles manufactured by this specific companyshe refused, saying she would not participate in thisThe shingle warranty is a homeowner warranty, the shingle warranty is a homeowner warranty, the shingle company will not deal directly with a contractorI offered all assistance I could for this customer , and have no obligation to pay to replace her year old roof

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