David Crownover Agency

We signed the agreement to order the windows on 11/2/16, at that time you were informed that it would take 4-weeks before installation and matbe a little longer due to Thanksgiving.You were originally schedualed for installation on Wed 12/6/and on Mon 12/4/we called and asked to move it to
Sat 12/9/due to a schedualing conflict so it wasn't at the last minute, on Sat 12/9/it was and it looked like rain, we have men to a crew and don't want to send them out to have them get rained out.I called at 8:and exlaned this to you and said we can get out the following Fri or Sat and you told me you would let me lnow and that was the last I heard from you except for this complaint.We never refused to install the job or intentionaly give you the run around we gave you plenty of noticeAs far as I no you are schedualed for this weekendSo I'm not sure what you are asking for. *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I am still seeking an exact date for window installation. My [redacted] called on 12/9 within an hour after the appointment was canceled on 12/9 to reschedule but there was no answer. My [redacted] left a voicemail on 12/11 at 1:48 that was unreturned seeking scheduling specifics. I request that the [redacted] returns a phone call and solidifies the date and time of window installation (a specific date, Friday OR Saturday rather than "weekend"). All parties want a positive transaction and clear planning and follow through are key. 
Regards,
[redacted]