First and foremost, [redacted] have not used our dry cleaners for few years as claimedSecondly, we provide rush (same day) service for dry cleaning received before 10AMWe do NOT provide rush service for laundry shirtsAll laundry shirts are ready on the second business day from drop off in the afternoon, as stated on our receiptsAs long as those criteria are met, we provide rush service for all walk in customers [redacted] initially claimed we have burnt all his shirtsWe explained the marks are not from burns but stains from oil, caffeine, and etcthat could have dis colored his white shirts and are not easily removed by laundry servicesWe suggested another cleaning method that might help remove the stains but [redacted] refused to pay for service and claimed the stains were from the cleaningAlthough we try our upmost to keep our pressing areas clean, there are times when our pressers or machines might stain the shirtsOver the ten years I worked at a dry cleaners, I'm confident that I can differentiate a dirt stain or a problem caused from our machines from a common discoloration on whitesIf in the case the stain arose from our facility, no questions asked, we will reclean the garment, free of chargeHowever, the stains [redacted] pointed out were not from us but common stains that happen to all white garmentsWe cannot provide a service if a client refuses to payNot to mention how unpleasantly he addressed the issue at the store
First and foremost, [redacted] have not used our dry cleaners for few years as claimed. Secondly, we provide rush (same day) service for...
dry cleaning received before 10AM. We do NOT provide rush service for laundry shirts. All laundry shirts are ready on the second business day from drop off in the afternoon, as stated on our receipts. As long as those criteria are met, we provide rush service for all walk in customers. [redacted] initially claimed we have burnt all his shirts. We explained the marks are not from burns but stains from oil, caffeine, and etc. that could have dis colored his white shirts and are not easily removed by laundry services. We suggested another cleaning method that might help remove the stains but [redacted] refused to pay for service and claimed the stains were from the cleaning. Although we try our upmost to keep our pressing areas clean, there are times when our pressers or machines might stain the shirts. Over the ten years I worked at a dry cleaners, I'm confident that I can differentiate a dirt stain or a problem caused from our machines from a common discoloration on whites. If in the case the stain arose from our facility, no questions asked, we will reclean the garment, free of charge. However, the stains [redacted] pointed out were not from us but common stains that happen to all white garments. We cannot provide a service if a client refuses to pay. Not to mention how unpleasantly he addressed the issue at the store.
First and foremost, [redacted] have not used our dry cleaners for few years...
as claimed. Secondly, we provide rush (same day) service for dry cleaning received before 10AM. We do NOT provide rush service for laundry shirts. All laundry shirts are ready on the second business day from drop off in the afternoon, as stated on our receipts. As long as those criteria are met, we provide rush service for all walk in customers. [redacted] initially claimed we have burnt all his shirts. We explained the marks are not from burns but stains from oil, caffeine, and etc. that could have dis colored his white shirts and are not easily removed by laundry services. We suggested another cleaning method that might help remove the stains but [redacted] refused to pay for service and claimed the stains were from the cleaning. Although we try our upmost to keep our pressing areas clean, there are times when our pressers or machines might stain the shirts. Over the ten years I worked at a dry cleaners, I'm confident that I can differentiate a dirt stain or a problem caused from our machines from a common discoloration on whites. If in the case the stain arose from our facility, no questions asked, we will reclean the garment, free of charge. However, the stains [redacted] pointed out were not from us but common stains that happen to all white garments. We cannot provide a service if a client refuses to pay. Not to mention how unpleasantly he addressed the issue at the store.
First and foremost, [redacted] have not used our dry cleaners for few years as claimedSecondly, we provide rush (same day) service for dry cleaning received before 10AMWe do NOT provide rush service for laundry shirtsAll laundry shirts are ready on the second business day from drop off in the afternoon, as stated on our receiptsAs long as those criteria are met, we provide rush service for all walk in customers [redacted] initially claimed we have burnt all his shirtsWe explained the marks are not from burns but stains from oil, caffeine, and etcthat could have dis colored his white shirts and are not easily removed by laundry servicesWe suggested another cleaning method that might help remove the stains but [redacted] refused to pay for service and claimed the stains were from the cleaningAlthough we try our upmost to keep our pressing areas clean, there are times when our pressers or machines might stain the shirtsOver the ten years I worked at a dry cleaners, I'm confident that I can differentiate a dirt stain or a problem caused from our machines from a common discoloration on whitesIf in the case the stain arose from our facility, no questions asked, we will reclean the garment, free of chargeHowever, the stains [redacted] pointed out were not from us but common stains that happen to all white garmentsWe cannot provide a service if a client refuses to payNot to mention how unpleasantly he addressed the issue at the store
Revdex.com:At this time, I have not been contacted by David Harvey Fine Dry Cleaners regarding complaint ID [redacted].Sincerely,[redacted]
Revdex.com:At this time, I have not been contacted by David Harvey Fine Dry Cleaners regarding complaint ID [redacted].Sincerely,[redacted]
First and foremost, [redacted] have not used our dry cleaners for few years as claimed. Secondly, we provide rush (same day) service for...
dry cleaning received before 10AM. We do NOT provide rush service for laundry shirts. All laundry shirts are ready on the second business day from drop off in the afternoon, as stated on our receipts. As long as those criteria are met, we provide rush service for all walk in customers. [redacted] initially claimed we have burnt all his shirts. We explained the marks are not from burns but stains from oil, caffeine, and etc. that could have dis colored his white shirts and are not easily removed by laundry services. We suggested another cleaning method that might help remove the stains but [redacted] refused to pay for service and claimed the stains were from the cleaning. Although we try our upmost to keep our pressing areas clean, there are times when our pressers or machines might stain the shirts. Over the ten years I worked at a dry cleaners, I'm confident that I can differentiate a dirt stain or a problem caused from our machines from a common discoloration on whites. If in the case the stain arose from our facility, no questions asked, we will reclean the garment, free of charge. However, the stains [redacted] pointed out were not from us but common stains that happen to all white garments. We cannot provide a service if a client refuses to pay. Not to mention how unpleasantly he addressed the issue at the store.
First and foremost, [redacted] have not used our dry cleaners for few years...
as claimed. Secondly, we provide rush (same day) service for dry cleaning received before 10AM. We do NOT provide rush service for laundry shirts. All laundry shirts are ready on the second business day from drop off in the afternoon, as stated on our receipts. As long as those criteria are met, we provide rush service for all walk in customers. [redacted] initially claimed we have burnt all his shirts. We explained the marks are not from burns but stains from oil, caffeine, and etc. that could have dis colored his white shirts and are not easily removed by laundry services. We suggested another cleaning method that might help remove the stains but [redacted] refused to pay for service and claimed the stains were from the cleaning. Although we try our upmost to keep our pressing areas clean, there are times when our pressers or machines might stain the shirts. Over the ten years I worked at a dry cleaners, I'm confident that I can differentiate a dirt stain or a problem caused from our machines from a common discoloration on whites. If in the case the stain arose from our facility, no questions asked, we will reclean the garment, free of charge. However, the stains [redacted] pointed out were not from us but common stains that happen to all white garments. We cannot provide a service if a client refuses to pay. Not to mention how unpleasantly he addressed the issue at the store.