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David Kelly's Affordable Auto Glass

35592 Mt Hermon Road, Pittsville, Maryland, United States, 21850

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Reviews Windshield Repair, Windshield Replacement David Kelly's Affordable Auto Glass

David Kelly's Affordable Auto Glass Reviews (%countItem)

Beware
Appointment set for 10/14/2020 windshield installation through TSC Garage. I spoke with both owners of garage the same day about David installing windshield and trim incorrect and well as scratches on the hood, cowl panel and clips not installed.
10/20/2020 owner of TCS garage gave me David's cellphone number to reach a resolution. After countless texting, exaggerated messages "that he will see me in court with his attorney to counter claim for pain and suffering ". David insisting "I should pay him to correct his errors because he did an excellent job".
10/23/2020 Appointment se at BMW Technician documented issues are valid.
Reccomend replacement with BMW windshield and parts.
Then water test to make sure there are no water leaks.
Incorrect windshield and trim installed.
Cowl panel and clips not installed.
10/23/2020 I hand delivered copy of findings and repair quote to owners of TCS garage in Millsboro, DE also forwarded paperwork to David's cellphone and USPS aka David Kelly Affordable Auto Glass in Pittsville, MD.

agreed to install windshield and trim in my 1952 F1 pickup ford. He took my windshield rubber and stainless steel trim with him .
About September 10 I began pressing for an install date. At first he replied in about 2 weeks then after many attemps no relpy. December 7th 2019 I messaged I was ordering new products and finding a new installer to please retun my windshield etc. No response. Certified Letter sent 1/28/2020 but he did not sign.I did have and installer do the job in less than an hr at my location. I was out of pocket $320.25 and $6.95 for certified letter. .

Desired Outcome

Cost od replacement or Mds returned in same condition as received.Dec. 7th 2019

David Kelly's Affordable Auto Glass Response • Apr 07, 2020

was doing this job for a body shop. went to install stainless in gasket and it was bent and twister and would not install properly. told shop I would take it to my garage and try to repair it but it would take time. did this cause customer did not want to buy new. told them I was very busy and worked on old restoration jobs when I had time but my everyday driver vehicles were first. put many hours repairing the stainless to make it work then they message me they were buying new and having someone else install it so if they want their parts back they have to pay for labor and pick them up. im sorry but I dont work for free. usually stainless has to be sent out for repair and takes time and is expensive but I repaired it.

Customer Response • Apr 13, 2020

(The consumer indicated he/she DID NOT accept the response from the business.)
I said I would buy new as strip right away and he said he would rather use original strip. He did tell me it would be about a 2 week delay but not months. My money is as good as daily drivers and a windshield missing from a truck is not a good thing.

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Address: 35592 Mt Hermon Road, Pittsville, Maryland, United States, 21850

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