In consideration of the complaint filed by Ms [redacted] , please note the following:• On 10/10/14, Ms [redacted] obtained financing from American Finance LLC to purchase a Chevrolet TrailblazerThe total amount financed was $Please see #AThe retail vehicle installment contract consisted of the following:• The sale price of the vehicle was $9900.00• Vehicle Service contract: $1250.00• GAP protection: $495.00• DMV Tag & title fees: $496• Total cash price of $less $cash down payment bringing the total financed amount to $@ 26.9% APR as indicated on the signed contract.Our calculations of interest are based on the percentage rate of 26.9% annuallyThis rate is calculated over the term of her loan, which is four years.We rely on the customer to inspect the vehicle to make sure that it meets their needs and expectationsWe had no prior knowledge of any mechanical issues, other than the contact that Ms [redacted] made with our office on April 17, 2015, for which she was merely asking for her warranty information, which was purchased at the time of the initial contract.If Ican be of any further assistance, please do not hesitate to contact me
American Finance, LLC can, without notice, delay enforcing its rights to repossess a vehicle for which it holds a Retail Installment Sales Contract In reviewing this account for repossession, we determined that it would not be in the customer’s best interest to repossess the vehicle The costs to repossess the vehicle (including storage fees of $25/day at the repair shop) exceed the benefit to the customer Please do not hesitate to contact us at [redacted] if we can provide any further assistance
Delaware law requires that the vehicle buyer acknowledge the “Delaware Division of Motor Vehicles Dealer Disclosure Statement of Title Brand” by signing the disclosure statementThe purpose of this disclosure is to document that the customer has been informed and understands the vehicle has a salvage titleMr [redacted] and the dealer signed this disclosure referring to the customer’s Jeep Wrangler being branded as a salvage/rebuilt salvage on 10/24/(attached).When Mr [redacted] bought the Jeep on 10/12/it had 120,miles on itThe vehicle had 186,miles when an insurance claim was filed for a 3/29/incident The vehicle was driven over 60,miles during this month period.Two insurance claims were filed by Mr***--the first for a 6/25/rear-end collision estimated at $and the second for a 3/29/pot hole incident estimated to be less than $ Both insurance claim estimate documents are attachedWe are not aware of any facts that would indicate wrongdoing in this matterWe remain committed to assisting Mr [redacted] with any questions or issues with his account
Dear Mr***, We denied your credit application due to unmet underwriting requirements; therefore, we did not purchase the Retail Installment Sale Contract from ***’s Auto Sales. We recommend that you contact ***’s Auto Sales regarding the purchase of the vehicle and any
monetary issues that you may have with ***’s Auto Sales. Please don’t hesitate to reach out to us if we can be of further assistance Sincerely, American Finance, LLC*** ***
As explained in the Welcome Letter that we sent to you on July 28, 2015, American Finance, LLC reports its accounts to Transunion, one of the three major credit bureaus. This account has been included in that reporting. We have reviewed the Transunion Account Review for this account and
have determined that it is reporting accurately and completely at this time If we can be of any further assistance, please don’t hesitate to reach out to us at *** ***
Dear Mr. [redacted] We received your request for “verifiable proof” of your credit file. We mailed you a copy of your Account Ledger for your review. Our investigation shows that your credit is reporting accurately. Please don’t hesitate to reach out to us if we can be of more...
Delaware law requires that the vehicle buyer acknowledge the “Delaware Division of Motor Vehicles Dealer Disclosure Statement of Title Brand” by signing the disclosure statement. The purpose of this disclosure is to document that the customer has been informed and understands the vehicle has a...
salvage title. Mr. [redacted] and the dealer signed this disclosure referring to the customer’s 2004 Jeep Wrangler being branded as a salvage/rebuilt salvage on 10/24/2013 (attached).When Mr. [redacted] bought the Jeep on 10/12/2013 it had 120,000 miles on it. The vehicle had 186,620 miles when an insurance claim was filed for a 3/29/2016 incident. The vehicle was driven over 60,000 miles during this 29 month period.Two insurance claims were filed by Mr. [redacted]--the first for a 6/25/15 rear-end collision estimated at $1690.52 and the second for a 3/29/16 pot hole incident estimated to be less than $500.00. Both insurance claim estimate documents are attached. We are not aware of any facts that would indicate wrongdoing in this matter. We remain committed to assisting Mr. [redacted] with any questions or issues with his account.
American Finance, LLC can, without notice, delay enforcing its rights to repossess a vehicle for which it holds a Retail Installment Sales Contract. In reviewing this account for repossession, we determined that it would not be in the customer’s best interest to repossess the vehicle. ...
The costs to repossess the vehicle (including storage fees of $25/day at the repair shop) exceed the benefit to the customer.
Please do not hesitate to contact us at[redacted] if we can provide any further assistance.
In consideration of the complaint filed by Ms. [redacted], please note the following:• On 10/10/14, Ms [redacted] obtained financing from American Finance LLC to purchase a 2004 Chevrolet Trailblazer. The total amount financed was $11741.00. Please see #AThe retail vehicle installment contract consisted of...
the following:• The sale price of the vehicle was $9900.00• Vehicle Service contract: $1250.00• GAP protection: $495.00• DMV Tag & title fees: $496• Total cash price of $12141.00 less $400.00 cash down payment bringing the total financed amount to $11741.00 @ 26.9% APR as indicated on the signed contract.Our calculations of interest are based on the percentage rate of 26.9% annually. This rate is calculated over the term of her loan, which is four years.We rely on the customer to inspect the vehicle to make sure that it meets their needs and expectations. We had no prior knowledge of any mechanical issues, other than the contact that Ms. [redacted] made with our office on April 17, 2015, for which she was merely asking for her warranty information, which was purchased at the time of the initial contract.If Ican be of any further assistance, please do not hesitate to contact me.
In consideration of the complaint filed by Ms [redacted] , please note the following:• On 10/10/14, Ms [redacted] obtained financing from American Finance LLC to purchase a Chevrolet TrailblazerThe total amount financed was $Please see #AThe retail vehicle installment contract consisted of the following:• The sale price of the vehicle was $9900.00• Vehicle Service contract: $1250.00• GAP protection: $495.00• DMV Tag & title fees: $496• Total cash price of $less $cash down payment bringing the total financed amount to $@ 26.9% APR as indicated on the signed contract.Our calculations of interest are based on the percentage rate of 26.9% annuallyThis rate is calculated over the term of her loan, which is four years.We rely on the customer to inspect the vehicle to make sure that it meets their needs and expectationsWe had no prior knowledge of any mechanical issues, other than the contact that Ms [redacted] made with our office on April 17, 2015, for which she was merely asking for her warranty information, which was purchased at the time of the initial contract.If Ican be of any further assistance, please do not hesitate to contact me
American Finance, LLC can, without notice, delay enforcing its rights to repossess a vehicle for which it holds a Retail Installment Sales Contract In reviewing this account for repossession, we determined that it would not be in the customer’s best interest to repossess the vehicle The costs to repossess the vehicle (including storage fees of $25/day at the repair shop) exceed the benefit to the customer Please do not hesitate to contact us at [redacted] if we can provide any further assistance
Delaware law requires that the vehicle buyer acknowledge the “Delaware Division of Motor Vehicles Dealer Disclosure Statement of Title Brand” by signing the disclosure statementThe purpose of this disclosure is to document that the customer has been informed and understands the vehicle has a salvage titleMr [redacted] and the dealer signed this disclosure referring to the customer’s Jeep Wrangler being branded as a salvage/rebuilt salvage on 10/24/(attached).When Mr [redacted] bought the Jeep on 10/12/it had 120,miles on itThe vehicle had 186,miles when an insurance claim was filed for a 3/29/incident The vehicle was driven over 60,miles during this month period.Two insurance claims were filed by Mr***--the first for a 6/25/rear-end collision estimated at $and the second for a 3/29/pot hole incident estimated to be less than $ Both insurance claim estimate documents are attachedWe are not aware of any facts that would indicate wrongdoing in this matterWe remain committed to assisting Mr [redacted] with any questions or issues with his account
Dear Mr***, We denied your credit application due to unmet underwriting requirements; therefore, we did not purchase the Retail Installment Sale Contract from ***’s Auto Sales. We recommend that you contact ***’s Auto Sales regarding the purchase of the vehicle and any
monetary issues that you may have with ***’s Auto Sales. Please don’t hesitate to reach out to us if we can be of further assistance Sincerely, American Finance, LLC*** ***
As explained in the Welcome Letter that we sent to you on July 28, 2015, American Finance, LLC reports its accounts to Transunion, one of the three major credit bureaus. This account has been included in that reporting. We have reviewed the Transunion Account Review for this account and
have determined that it is reporting accurately and completely at this time If we can be of any further assistance, please don’t hesitate to reach out to us at *** ***
Mr*** called in and stated complaint is resolved
Dear Mr. [redacted] We received your request for “verifiable proof” of your credit file. We mailed you a copy of your Account Ledger for your review. Our investigation shows that your credit is reporting accurately. Please don’t hesitate to reach out to us if we can be of more...
assistance. Sincerely, American Finance, LLC
Delaware law requires that the vehicle buyer acknowledge the “Delaware Division of Motor Vehicles Dealer Disclosure Statement of Title Brand” by signing the disclosure statement. The purpose of this disclosure is to document that the customer has been informed and understands the vehicle has a...
salvage title. Mr. [redacted] and the dealer signed this disclosure referring to the customer’s 2004 Jeep Wrangler being branded as a salvage/rebuilt salvage on 10/24/2013 (attached).When Mr. [redacted] bought the Jeep on 10/12/2013 it had 120,000 miles on it. The vehicle had 186,620 miles when an insurance claim was filed for a 3/29/2016 incident. The vehicle was driven over 60,000 miles during this 29 month period.Two insurance claims were filed by Mr. [redacted]--the first for a 6/25/15 rear-end collision estimated at $1690.52 and the second for a 3/29/16 pot hole incident estimated to be less than $500.00. Both insurance claim estimate documents are attached. We are not aware of any facts that would indicate wrongdoing in this matter. We remain committed to assisting Mr. [redacted] with any questions or issues with his account.
American Finance, LLC can, without notice, delay enforcing its rights to repossess a vehicle for which it holds a Retail Installment Sales Contract. In reviewing this account for repossession, we determined that it would not be in the customer’s best interest to repossess the vehicle. ...
The costs to repossess the vehicle (including storage fees of $25/day at the repair shop) exceed the benefit to the customer.
Please do not hesitate to contact us at[redacted] if we can provide any further assistance.
In consideration of the complaint filed by Ms. [redacted], please note the following:• On 10/10/14, Ms [redacted] obtained financing from American Finance LLC to purchase a 2004 Chevrolet Trailblazer. The total amount financed was $11741.00. Please see #AThe retail vehicle installment contract consisted of...
the following:• The sale price of the vehicle was $9900.00• Vehicle Service contract: $1250.00• GAP protection: $495.00• DMV Tag & title fees: $496• Total cash price of $12141.00 less $400.00 cash down payment bringing the total financed amount to $11741.00 @ 26.9% APR as indicated on the signed contract.Our calculations of interest are based on the percentage rate of 26.9% annually. This rate is calculated over the term of her loan, which is four years.We rely on the customer to inspect the vehicle to make sure that it meets their needs and expectations. We had no prior knowledge of any mechanical issues, other than the contact that Ms. [redacted] made with our office on April 17, 2015, for which she was merely asking for her warranty information, which was purchased at the time of the initial contract.If Ican be of any further assistance, please do not hesitate to contact me.