David Naylor Professional Corporation

The warranty service that we provide our homeowner is a service that come with each of our homes, it is not paid for, therefore there is nothing to refund.The last work order that Mr. [redacted] turned in was misplaced by our maintenance man. He called Mr. [redacted] and tried to apologize for the error and...

make an appointment with him but Mr. [redacted] refused to et him and hung up on him. We will continue to response to his work orders if he will let us, until his warranty expires.

Complaint: [redacted]
I am rejecting this response because:
[redacted]I have a letter that the tech said the wiring was wrong....also my phone jacks never work, this is a new home we're talking about built from the ground up. My son is a witness to the this account as well. The electrican ask me the loctaions of all wiring for the house and he mark the the locations of all wiring. The person responding to this complaint has no actual account of the matter, and therefore know nothing of the matter.

We have sent InHouse Systems over there three times to correct the problem. What Mr [redacted] was requesting was not on his contract with us.  We have paid the bill with InHouse and he is completely happy with it now.  There was a communication problem from the beginning with the homeowner he never told us all the lines that he wanted, fax, internet, phones, etc.  Problems is taken care of now.