Initial Business Response / [redacted] (1000, 21, 2016/07/12) */ We have just received your letter in regards to Ms [redacted] 's complaint with Alpine VillageUnfortunately our corporate office was not aware of any issues with Ms [redacted] home nor this Revdex.com complaint that was put inWe see that there have been a couple attempts to reach out to our onsite staffUnfortunately our corporate office is located in DallasI see that this complaint has been closed out but we would like the chance to respond if possible? Our corporate staff has personally visited with Ms [redacted] and we have came to a resolution to issue her a full refundWe are saddened to have her leave but wish her the bestWe are also investigating our onsite staff and will make necessary changes moving forward Sincerely, [redacted] Village [redacted] Management
Initial Business Response / [redacted] (1000, 21, 2016/07/12) */ We have just received your letter in regards to Ms [redacted] 's complaint with Alpine VillageUnfortunately our corporate office was not aware of any issues with Ms [redacted] home nor this Revdex.com complaint that was put inWe see that there have been a couple attempts to reach out to our onsite staffUnfortunately our corporate office is located in DallasI see that this complaint has been closed out but we would like the chance to respond if possible? Our corporate staff has personally visited with Ms [redacted] and we have came to a resolution to issue her a full refundWe are saddened to have her leave but wish her the bestWe are also investigating our onsite staff and will make necessary changes moving forward Sincerely, [redacted] Village [redacted] Management