David's Licensed Home Inspection and Services, LLC

From: Houston Siding [mailto:[email protected]] Sent: Wednesday, November 02, 3:PM To: drteam Cc: *** *** *** Subject: Revdex.com Case # *** - Houston Siding, Inc In regards to the above Case filed by *** * ***. We did
make a mistake when Mr*** originally contac*** us to get this warranty work completed. We filed his request in the wrong place internally in our office. But we have since been in contact with Mr***, we have ordered the glass needed and we are just awaiting its arrival to schedule the installation of the new glassWe have been in contact with the customer times since the complaint was issued. Megan R*** Office Manger 281-859-** *** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me
Yes, Mr*** contact me to install the new window glass in few days