DO NOT GO TO THIS JEWELER if you want your jewelry to be returned to you in one piece! Last week I brought in my engagement ring to be cleaned so that I could sell it (I'm going through a divorce)The ring had been misshaped because I fell on my hand, but the stone was fully intactI got it cleaned, reshaped, and the engraving inside removed, and rhodium plated for $It took about hoursWhen I got the ring back, everything looked greatI got the ring rhodium plated which looked great, and the engraving was not even noticeable! I couldn't tell there ever use to be one However When I got to my car and inspected the ring under direct light, I noticed something wrong with the stoneI thought maybe it's just the lighting, but it didn't seem rightAfter a few minutes I finally saw that a CHUNK of the stone was missing I ran back to the store and showed them the ring and they told me they couldn't see anythingI was appalledI urged them to look further at the stone, that it was now missing a chunkThey finally admitted there was a chunk missing but they said it was broken when I brought it inHA! Why would I bring in a broken ring and pay $to get it cleaned when it's not even worth that much in gold? Then they told me it must have been cracked when I fell on my hand and the chunk shook off during the cleaning processOh, oh okay so when I brought it in, it was cracked? They inspected the ring and told me it had scratches on it, but not that it was crackedAny reputable jeweler would be able to see that These people are trying to accuse me of bringing in a broken ring to be cleanedThey claim they did not notice the ring was damaged when I brought it to them, and they SOMEHOW did not see the chunk of the stone missing after the cleaning processDo they not inspect the ring after they clean it to make sure it looks good? The LEAST these people could have done would be to refund me the $and apologizeBut noThey won't even do thatI now have a WORTHLESS ring that I paid $to have cleanedI have filed a report with the Columbia Mall and have disputed the charge with my credit card companyTHIS PLACE IS FRAUD! DO NOT BRING YOUR JEWELRY HERE!
DO NOT GO TO THIS JEWELER if you want your jewelry to be returned to you in one piece!
Last week I brought in my engagement ring to be cleaned so that I could sell it (I'm going through a divorce)The ring had been misshaped because I fell on my hand, but the stone was fully intactI got it cleaned, reshaped, and the engraving inside removed, and rhodium plated for $It took about hoursWhen I got the ring back, everything looked greatI got the ring rhodium plated which looked great, and the engraving was not even noticeable! I couldn't tell there ever use to be one
However
When I got to my car and inspected the ring under direct light, I noticed something wrong with the stoneI thought maybe it's just the lighting, but it didn't seem rightAfter a few minutes I finally saw that a CHUNK of the stone was missing
I ran back to the store and showed them the ring and they told me they couldn't see anythingI was appalledI urged them to look further at the stone, that it was now missing a chunkThey finally admitted there was a chunk missing but they said it was broken when I brought it inHA! Why would I bring in a broken ring and pay $to get it cleaned when it's not even worth that much in gold? Then they told me it must have been cracked when I fell on my hand and the chunk shook off during the cleaning processOh, oh okay so when I brought it in, it was cracked? They inspected the ring and told me it had scratches on it, but not that it was crackedAny reputable jeweler would be able to see that
These people are trying to accuse me of bringing in a broken ring to be cleanedThey claim they did not notice the ring was damaged when I brought it to them, and they SOMEHOW did not see the chunk of the stone missing after the cleaning processDo they not inspect the ring after they clean it to make sure it looks good?
The LEAST these people could have done would be to refund me the $and apologizeBut noThey won't even do thatI now have a WORTHLESS ring that I paid $to have cleanedI have filed a report with the Columbia Mall and have disputed the charge with my credit card companyTHIS PLACE IS FRAUD! DO NOT BRING YOUR JEWELRY HERE!
They cleaned my ring but broke the stone during the process and refuse to recompense for the damage
On 10/27/I brought in my engagement ring to be cleaned so that I could sell it (I'm going through a divorce)The ring had been misshaped because I fell on my hand, but the stone was fully intactI got it cleaned, reshaped, and the engraving inside removed, and rhodium plated for $It took about hoursWhen I got the ring back, everything looked great and the engraving was not even noticeable! I couldn't tell there ever use to be one
However
When I got to my car and inspected the ring under direct light, I noticed something wrong with the stoneI thought maybe it's just the lighting, but it didn't seem rightAfter a few minutes I finally saw that a CHUNK of the stone was missing
I ran back to the store and showed them the ring and they told me they couldn't see anythingI was appalledI urged them to look further at the stone, that it was now missing a chun
DO NOT GO TO THIS JEWELER if you want your jewelry to be returned to you in one piece! Last week I brought in my engagement ring to be cleaned so that I could sell it (I'm going through a divorce)The ring had been misshaped because I fell on my hand, but the stone was fully intactI got it cleaned, reshaped, and the engraving inside removed, and rhodium plated for $It took about hoursWhen I got the ring back, everything looked greatI got the ring rhodium plated which looked great, and the engraving was not even noticeable! I couldn't tell there ever use to be one However When I got to my car and inspected the ring under direct light, I noticed something wrong with the stoneI thought maybe it's just the lighting, but it didn't seem rightAfter a few minutes I finally saw that a CHUNK of the stone was missing I ran back to the store and showed them the ring and they told me they couldn't see anythingI was appalledI urged them to look further at the stone, that it was now missing a chunkThey finally admitted there was a chunk missing but they said it was broken when I brought it inHA! Why would I bring in a broken ring and pay $to get it cleaned when it's not even worth that much in gold? Then they told me it must have been cracked when I fell on my hand and the chunk shook off during the cleaning processOh, oh okay so when I brought it in, it was cracked? They inspected the ring and told me it had scratches on it, but not that it was crackedAny reputable jeweler would be able to see that These people are trying to accuse me of bringing in a broken ring to be cleanedThey claim they did not notice the ring was damaged when I brought it to them, and they SOMEHOW did not see the chunk of the stone missing after the cleaning processDo they not inspect the ring after they clean it to make sure it looks good? The LEAST these people could have done would be to refund me the $and apologizeBut noThey won't even do thatI now have a WORTHLESS ring that I paid $to have cleanedI have filed a report with the Columbia Mall and have disputed the charge with my credit card companyTHIS PLACE IS FRAUD! DO NOT BRING YOUR JEWELRY HERE!
DO NOT GO TO THIS JEWELER if you want your jewelry to be returned to you in one piece!
Last week I brought in my engagement ring to be cleaned so that I could sell it (I'm going through a divorce)The ring had been misshaped because I fell on my hand, but the stone was fully intactI got it cleaned, reshaped, and the engraving inside removed, and rhodium plated for $It took about hoursWhen I got the ring back, everything looked greatI got the ring rhodium plated which looked great, and the engraving was not even noticeable! I couldn't tell there ever use to be one
However
When I got to my car and inspected the ring under direct light, I noticed something wrong with the stoneI thought maybe it's just the lighting, but it didn't seem rightAfter a few minutes I finally saw that a CHUNK of the stone was missing
I ran back to the store and showed them the ring and they told me they couldn't see anythingI was appalledI urged them to look further at the stone, that it was now missing a chunkThey finally admitted there was a chunk missing but they said it was broken when I brought it inHA! Why would I bring in a broken ring and pay $to get it cleaned when it's not even worth that much in gold? Then they told me it must have been cracked when I fell on my hand and the chunk shook off during the cleaning processOh, oh okay so when I brought it in, it was cracked? They inspected the ring and told me it had scratches on it, but not that it was crackedAny reputable jeweler would be able to see that
These people are trying to accuse me of bringing in a broken ring to be cleanedThey claim they did not notice the ring was damaged when I brought it to them, and they SOMEHOW did not see the chunk of the stone missing after the cleaning processDo they not inspect the ring after they clean it to make sure it looks good?
The LEAST these people could have done would be to refund me the $and apologizeBut noThey won't even do thatI now have a WORTHLESS ring that I paid $to have cleanedI have filed a report with the Columbia Mall and have disputed the charge with my credit card companyTHIS PLACE IS FRAUD! DO NOT BRING YOUR JEWELRY HERE!
They cleaned my ring but broke the stone during the process and refuse to recompense for the damage
On 10/27/I brought in my engagement ring to be cleaned so that I could sell it (I'm going through a divorce)The ring had been misshaped because I fell on my hand, but the stone was fully intactI got it cleaned, reshaped, and the engraving inside removed, and rhodium plated for $It took about hoursWhen I got the ring back, everything looked great and the engraving was not even noticeable! I couldn't tell there ever use to be one
However
When I got to my car and inspected the ring under direct light, I noticed something wrong with the stoneI thought maybe it's just the lighting, but it didn't seem rightAfter a few minutes I finally saw that a CHUNK of the stone was missing
I ran back to the store and showed them the ring and they told me they couldn't see anythingI was appalledI urged them to look further at the stone, that it was now missing a chun