Davis Family Dental, DDS, PC

Awesome experience! Our family is so pleased with the special care this Dental place has provided us. Very professional and knowledgeable. Service was so great.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Assumed Answered]
Complaint: ***
I am rejecting this response because:This non-sense from the "***" that work in that office should invest in updated software, so this issue does'nt have to come up again. I don't owe this bill and I will not be paying this billHowever, I will caution the dental office that should this show up on my credit history, it will be challenged
Regards,
*** ***

We spoke with this patient informing him that after sending several statements we sent his account to collections.  He called and said he was never seen in our office, but I explained that he was listed as the Responsible Party and is the insured.  He said that his children are adults and...

he should have nothing to do with this.  I explained that our software cannot separate them since he is the insured.  He became irate and started yelling.  I told him that I could not continue the conversation if he did not calm down.