Davis O'Laughlin

Revdex.com of Upstate New York June 29, Bryant Woods SouthAmherst, NY 14228Attention: ***FAX: ###-###-####RE: ID # *** - Davis O'LaughlinsDear ***Thank you for calling me back and sorry I got upsetI am not happy with the letter I received
stating O'Laughlins response is "NO additional Adjustment." There is NO signatureHow do I know where this camefrom? What kind of business doesn't sign things?John in service said I WOULD get some of the labor backI did not; I paid $for a job that should have been less than one (1) hour. Attached is the inspection sheet that shows that the rear brakes were not in the redThere was no need to replace anything on the rear brakesThe front brakes were just in the red and still had quite a bit of life left.None of this was even mentioned to me at all before the work was done.Sincerely,*** ***Attachment

Answer: NO additional Adjustment

ID : ***There will be no further adjustments.Sincerely, Donna Y**Davis O'Laughlin Buick FMC Cadillac