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Davis Printing and Business Froms, Inc.

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Reviews Davis Printing and Business Froms, Inc.

Davis Printing and Business Froms, Inc. Reviews (3)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[This consumer response was received by Revdex.com via email.][redacted]Oct 14 (2 days ago)to me Contacted insurance company asking for clarification of adjuster assessment. 
Regards,
[redacted]

This business response was received by Revdex.com via email, along with the attachments. [redacted] here is the information you requested from Frank L[redacted] Earlier.  Neither the Highway Garage or the [redacted] repair plans bid repairs to the left fender.  The images number 8266 and 8267 show the...

damages from the collision.  Image number 8274 shows no damage or repairs to the left front fender while the vehicle was under repair.   Image number 2508 was taken in weeks after the vehicle was delivered to Mr. [redacted]. The left fender was not part of this loss.  This vehicle was delivered by Frank L[redacted] personally. Mr [redacted] walked around the vehicle upon delivery, with no problems noted. The damage clearly occurred after the vehicle was delivered to his home, by the owner of Highway Garage. Please call us with any questions.  Thank you, Dennis6 Attachments (Revdex.com note: vehicle pic 4 = 8266, vehicle pic 3 = 2508, vehicle pic 2 = 8274 and vehicle pic 1 = 8267)

Acknowledged receipt of communication. Highway Garage had at no time documented, repaired, bid or reviewed any damage with [redacted], in regards to the Left Fender damage.  Highway Garage contends this damage is a result of another incident, which occurred after repairs were performed. For the record, The vehicle was personally delivered by Frank L[redacted], owner of Highway Garage, & inspected at owner's residence upon completion of all billed repairs. Mr. [redacted] accepted vehicle & was present during delivery inspection. Weeks after delivery, Mr. [redacted] returned to shop with complaint of damage to Left Fender, which had been haphazardly "touched-up" with non-matching white paint. It was obvious to Highway Garage, that a post-repair was performed, by an individual with limited skill, or in a very hasty manner. Scott L[redacted] viewed photos of the vehicle, pre-repair & during course of repairs, which depicted no damage the area of Mr.[redacted]'s concern. If this damage was present at the time of repair, Highway Garage would surely have addressed it along with all other loss related damages. We consider the matter closed, unless Mr.[redacted] wishes pursuit of replacement of LT Fender, which comes pre-painted from Smart & is the best & lowest cost remedy of damage expressed in the concern. This would be a new repair at the cost of Mr. [redacted], for damages incurred as the result of another incident that shop was not aware of until concern was raised.

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Address: 2247 E 4000 S, Salt Lake City, Utah, United States, 84124-1866

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