Davis Repairs

My mother resided at the Waters of Yorktown following a stroke in MarchShe died in August My sister and I collected her belongings the day after her deathSomeone came in to have us sign out We were seen coming and going by the director, who knew well who we wereNOT A WORD OF CONDOLENCE WAS SPOKEN TO USNot a single word We had been there oftenWe had not been complainers, though we felt that she was not greatly attended toWe were treated coldlyIf only as formality one says 'sorry for your loss'The ONLY person associated with The Waters who acknowledged her passing to me was a friend of my daughter's who is their activities directer when I saw her at WalmartShould anyone ever ask how we liked Mom's stay there, I will have to report that our final interaction there was entirely unsatisfactory We overlooked the loss of an irreplaceable handmade heirloom quilt and a nasty occupational therapist, but this is inexcusable

My mother resided at the Waters of Yorktown following a stroke in March. She died in August. My sister and I collected her belongings the day after her death. Someone came in to have us sign out. We were seen coming and going by the director, who knew well who we were. NOT A WORD OF CONDOLENCE WAS SPOKEN TO US. Not a single word. We had been there often. We had not been complainers, though we felt that she was not greatly attended to. We were treated coldly. If only as formality one says 'sorry for your loss'. The ONLY person associated with The Waters who acknowledged her passing to me was a friend of my daughter's who is their activities directer when I saw her at Walmart. Should anyone ever ask how we liked Mom's stay there, I will have to report that our final interaction there was entirely unsatisfactory. We overlooked the loss of an irreplaceable handmade heirloom quilt and a nasty occupational therapist, but this is inexcusable.