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Davis Vision Works

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Reviews Davis Vision Works

Davis Vision Works Reviews (2)

Review: I spent $60 on antireflective coating and $20 on a warranty on glasses I purchased February 6, 2013. Now, one year later I found the lens has a smear on them which cannot be removed no matter what I tried to clean them with. I had gone to several optical retailers and they had no idea what was causing this until today 2/24/14. I was told it was the antireflective coating causing the smearing. The only resolution was to purchase another pair of lens' minus the reflective coating, which I did today.

I called Davis Vision to find resolution and was told the warranty was up 18 days ago and there was nothing they would do to rectify this issue.

I cannot believe this company would purposely sell antireflective coating if it causes smearing on the lens in less than a year. Apparently they are ripping off many clients by doing so. Not to mention how it affects your vision too.

With or without a warranty, this product is defective and I would like reimbursment of the $60 I spent on it plus the $20 for the warranty.

I find it hard to believe this company does not stand by it's product especially when the quality of your vision is concerned!Desired Settlement: I would like a refund of the $60 I spent on antireflective lens and the $20 spent on the warranty a total of $80.

Review: last year, I complained to vision works in [redacted] that my glasses were not right, I have to take them off to see. I received such bad customer service, I went to vision works in [redacted], they redid the glasses because they said it was not quit done correctly from the [redacted] Location. I tried to get use to the glasses as [redacted] suggest, but they still were not right. I almost had a car accident on the beltway because I could not see properly. I trusted becasue they were professionals that something must have been wrong with my eyes. I could not afford another eye exam so I have to wait until my eligible time. Which was a week ago. The Dr. said once again my glasses were not the correct script for my eyes, this was nothing new. Now Davis Vision say I am not eligible with help for the new glasses, I asked them to reconsider, they never expressed concerned that I almost had a fatal accident on the beltway. They offered a 20% discount for new glasses or I would have to wait until next year, the problem is I can't see out of the glasses, have to limit my driving, it has caused me problems, I asked them how would they feel if this happened to them, they expressed no concern.

My premiums are paid bi-weekly, never filed any claims, I have been a good quiet customer. I was told by a professional that Vision Works Hire people who are not properly trained to do measurements, and I could see that for my self when my new Dr. did the markings. I need help with getting my glasses, they were professionals and I trusted them that they knew what to do, and didDesired Settlement: I can't see out of my glasses, I am a single parent, my superscription was never done right for my eyes, and it is worse now. Vision Works hold a professional license for the work they do, and I trusted them, and they failed, was paid for service that was not correct, and not are inconsiderate, please help

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Description: Optical Goods - Service & Repair

Address: 4104 US Highway No.1, South Brunswick, New Jersey, United States, 08890

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