Dawn Harmon Interiors

The hardware that she received was exactly what was listed on her signed contract would more then happily provide a copy of the contract as well as a picture of our hardware board and the company web site to show thisThe fact that we agreed to change it at our expense was out of the kindness of our hearts and not obligationAlso at the time of completion we were paid in full indicating that the kitchen was done to their satisfactionWhat follows was our response to [redacted] We should also mention that we have gone and replaced the hardware that was in question [redacted] So let’s be straight about something since you choose to threaten me The handles that are currently installed on your cabinets are the ones that are specified on the signed contract that I haveYou and your husband read me the number from the top knobs board in my showroom I wrote it down and they are what was orderedWith that said I still got you a new set of handles at my costYes I should of came and installed them but saying I did not finish your job is wrong, I finished it and you wanted a changeNow for the rest of the job: You were supposed to pay for the granite removal and installMy exact words to you and your husband were if you pay the granite guy directly I do not have to charge you anything extraMy invoice to you is itemized and this item does not show up but I paid it without argumentSo I not only lost the profit I should of made on this but the principal as wellYou needed two more cases of tile I had already given you the quantity I sold to you but I gave you two more cases at my expense I spent two hours at your home fabricating clips for your dishwasher plus two hours travel time because when you removed the dishwasher you threw out the mounting clips no charge againI built the soffit over the refrigerator because I thought it was a better look at no chargeWe also purchase an extra refrigerator panel so we were able to cover the damage in the floor that was exposed by removing your existing cabinetryAnd Lastly we cut in an extra outlet on the island above and beyond what I owed you also at my expenseSo if you want to take me to court that is of course your option but you got more then you paid for and as far as the handles exactly what was on your contractNow with all that said if you want me to come this week and replace the handles I will do that let me know what day works for youI would rather just be done with this and next week I am back in *** for a large job I have going onTodd

The hardware that she received was exactly what was listed on her signed contract would more then happily provide a copy of the contract as well as a picture of our hardware board and the company web site to show this. The fact that we agreed to change it at our expense was out of the kindness of...

our hearts and not obligation. Also at the time of completion we were paid in full indicating that the kitchen was done to their satisfaction. What follows was our response to [redacted] We should also mention that we have gone and replaced the hardware that was in question. [redacted] So let’s be straight about something since you choose to threaten me The handles that are currently installed on your cabinets are the ones that are specified on the signed contract that I have. You and your husband read me the number from the top knobs board in my showroom I wrote it down and they are what was ordered. With that said I still got you a new set of handles at my cost. Yes I should of came and installed them but saying I did not finish your job is wrong, I finished it and you wanted a change. Now for the rest of the job: You were supposed to pay for the granite removal and install. My exact words to you and your husband were if you pay the granite guy directly I do not have to charge you anything extra. My invoice to you is itemized and this item does not show up but I paid it without argument. So I not only lost the profit I should of made on this but the principal as well. You needed two more cases of tile I had already given you the quantity I sold to you but I gave you two more cases at my expense I spent two hours at your home fabricating clips for your dishwasher plus two hours travel time because when you removed the dishwasher you threw out the mounting clips no charge again. I built the soffit over the refrigerator because I thought it was a better look at no charge. We also purchase an extra refrigerator panel so we were able to cover the damage in the floor that was exposed by removing your existing cabinetry. And Lastly we cut in an extra outlet on the island above and beyond what I owed you also at my expense. So if you want to take me to court that is of course your option but you got more then you paid for and as far as the handles exactly what was on your contract. Now with all that said if you want me to come this week and replace the handles I will do that let me know what day works for you. I would rather just be done with this and next week I am back in [redacted] for a large job I have going on. Todd