Dawson Creek Health Food Centre Ltd

Initial Business Response / [redacted] (1000, 11, 2016/03/31) */ We contacted [redacted] at the beginning of March and asked them to remove our name from the next flyer campaign as we do not stock all of the items listed and we also do not get a chance to buy all of the items at the "sale" priceWe compensated customers by offering coupons from [redacted] but I guess [redacted] wasn't offered a couponI apologize for that and would love to refund the difference of the productif we haven't already done so, as we did have one customer come in who wanted the difference in the sale price and we did accommodate her [redacted] I am also forwarding the email from [redacted] confirming that we will no longer be listed on the sale flyer as it causes confusion and is misleading for our customers We do apologize for this incident with [redacted] Thank you, Devyn G [redacted] Initial Consumer Rebuttal / [redacted] (2000, 13, 2016/04/01) */ (The consumer indicated he/she ACCEPTED the response from the business.) The company has done everything I requestedThey have had their name removed from the advertising and they gave offered to refund the difference between the advertised price and the price I paid

Initial Business Response /* (1000, 11, 2016/03/31) */
We contacted [redacted] at the beginning of March and asked them to remove our name from the next flyer campaign as we do not stock all of the items listed and we also do not get a chance to buy all of the items at the "sale" price. We compensated...

customers by offering coupons from [redacted] but I guess [redacted] wasn't offered a coupon. I apologize for that and would love to refund the difference of the product..... if we haven't already done so, as we did have one customer come in who wanted the difference in the sale price and we did accommodate her [redacted] I am also forwarding the email from [redacted] confirming that we will no longer be listed on the sale flyer as it causes confusion and is misleading for our customers.
We do apologize for this incident with[redacted]
Thank you,
Devyn G[redacted]
Initial Consumer Rebuttal /* (2000, 13, 2016/04/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The company has done everything I requested. They have had their name removed from the advertising and they gave offered to refund the difference between the advertised price and the price I paid.