Revdex.comComplaint ID # [redacted] Customer ID [redacted] Artesia, NM I have enclosed remarks from my Service Manager and from the Tech who worked on the vehicleI spoke with Mr [redacted] around the 20th to the 25th of AprilHe suggested our tech is at fault and wants us to repair his vehicle for freeAfter attempting to explain how the spark plug may fall deeper into the cylinder he suggested our tech used a hammer and drove it downThe tech has enough experience to know how this procedure is doneThe Tech has done this procedure on other Ford engines and knows the engine could be damaged if a plug fallsMr [redacted] stated he would get an attorney and sue us to fix itI told him if that was the course he wanted to take our conversation was over and he should have his attorney contact meEddie G [redacted] Guy Chevrolet Company Artesia,NM
Complaint: ***
I am rejecting this response because: We had to pay a different mechanic $2,to fix the damage that Guy Chevrolet's mechanic caused. The service manager where we had the car repaired stated that Guy should have been responsible and that they would help us stand by this claim. We simply wish to be reimbursed for the damages, and can provide receipts of proof as well as a statement from the mechanic we did use
Regards,
*** *** [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answere
Revdex.comComplaint ID # *** Customer ID *** *** Artesia, NM I have enclosed remarks from my Service Manager and from the Tech who worked on the vehicleI spoke with Mr*** around the 20th to the 25th of AprilHe suggested our tech is at fault and wants us to repair his
vehicle for freeAfter attempting to explain how the spark plug may fall deeper into the cylinder he suggested our tech used a hammer and drove it downThe tech has enough experience to know how this procedure is doneThe Tech has done this procedure on other Ford engines and knows the engine could be damaged if a plug fallsMr*** stated he would get an attorney and sue us to fix itI told him if that was the course he wanted to take our conversation was over and he should have his attorney contact meEddie G** Guy Chevrolet Company Artesia,NM
Revdex.comComplaint ID # [redacted] Customer ID [redacted] Artesia, NM I have enclosed remarks from my Service Manager and from the Tech who worked on the vehicleI spoke with Mr [redacted] around the 20th to the 25th of AprilHe suggested our tech is at fault and wants us to repair his vehicle for freeAfter attempting to explain how the spark plug may fall deeper into the cylinder he suggested our tech used a hammer and drove it downThe tech has enough experience to know how this procedure is doneThe Tech has done this procedure on other Ford engines and knows the engine could be damaged if a plug fallsMr [redacted] stated he would get an attorney and sue us to fix itI told him if that was the course he wanted to take our conversation was over and he should have his attorney contact meEddie G [redacted] Guy Chevrolet Company Artesia,NM
Complaint: ***
I am rejecting this response because: We had to pay a different mechanic $2,to fix the damage that Guy Chevrolet's mechanic caused. The service manager where we had the car repaired stated that Guy should have been responsible and that they would help us stand by this claim. We simply wish to be reimbursed for the damages, and can provide receipts of proof as well as a statement from the mechanic we did use
Regards,
*** *** [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answere
Revdex.comComplaint ID # *** Customer ID *** *** Artesia, NM I have enclosed remarks from my Service Manager and from the Tech who worked on the vehicleI spoke with Mr*** around the 20th to the 25th of AprilHe suggested our tech is at fault and wants us to repair his
vehicle for freeAfter attempting to explain how the spark plug may fall deeper into the cylinder he suggested our tech used a hammer and drove it downThe tech has enough experience to know how this procedure is doneThe Tech has done this procedure on other Ford engines and knows the engine could be damaged if a plug fallsMr*** stated he would get an attorney and sue us to fix itI told him if that was the course he wanted to take our conversation was over and he should have his attorney contact meEddie G** Guy Chevrolet Company Artesia,NM