Day Blinds

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me when it is received I will wait for the business to perform this action and, if it does, will consider this complaint resolved When I checked the status of my remaining order on July 22, (the window arch), the status was listed as shipped on 7- When I checked again on 7-24, the status listed that the arch had been installed on 7- This is not true The blinds that were received were installed on July 18, but this did not include the arch because it had not been shipped I received al call from [redacted] at day blinds on July to check to see if the installation was complete I called [redacted] and left a message on Friday, July and did not receive a call back I called day blinds customer service to ask to speak with a supervisor I was transferred to [redacted] who called the installer to find out when the arch could be installed I was told that the arch is scheduled to be installed on August with a windown of am to pm I was told that I would receive a call on July to narrow the installation window Additionally, the remaining balance was charged to my account I should not have been charged the balance of my order considering that all of my items have not been installed I understand that delays will happen However, there is no excuse for not calling the customer to advise them of the delay In addition, day blinds informed me that I would be compensated but would not give me the amount of the compensation Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] I do not want the blinds installed now....I already had my daughter purchase inexpensive window coverings and she put them upi feel it is advertising to promise service in days when they knew the pkg was too large to ship with the other blinds and I should have been told that up front when I ordered the blindsalso, I asked rep to explain the contract and this was not mentionedi want a refund for the blind not delivered per contractthank you

weeks ago $blind ordered for our kitchen Installer destroyed the blindHe was totally unprofessional e.gwalking in his shoes on the kitchen counter, complaining about his company etc3Day reordered the blind and installationStill not correctly installed! The installation company scheduled a follow-upHowever the first installer showed up again despte our being promised he would not be sentAnother appointment was scheduled betweeen 3:and 5:for todayWe got a call from the installation company and 4:They haven't known where their installer was all day We are out $and afternoons of having to reschedule our lives

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards,* If Day Blinds wanted to follow through with their end of the bargain, then, maybe they should have responded to my calls and messages They never tried to call me since I have my phone records from those dates They say they emailed me, but, they sent it to the wrong email They used the wrong first letter in the email I never got those and they still claim I didn't follow through IF they wanted to get a hold of me they should have used the correct phone number or emails

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.We walked through the house twice with the consultant and showed exactly which windows we wanted covered He provided a price based on our walk through assuring us the windows we wanted to be covered would be We could have had the job done by another company for an equivalent price, but went with three day blinds based on our walk through with the consultant and the pricing he gave us Now three day blinds acknowledges their consultant screwed up, but is asking for more money because their consultant missed two windows Now we don't have the option to go with the other company because all of these prices are based on "packages" of windows covered Please provide full refund, we are not satisfied with your service or your bait and switch practices You can have all your treatments back You offered us one price after walking through with your consultant twice, but now are trying to charge more, acknowledging he screwed up There is no more classic bait and switch tactic than this Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf it does not, I would like this complaint to stay open Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.While I received a message from the companyNobody responded to my phone call or email A claim aim was made that the order was delivered to the installerI have not heard from them even though I left three messages with them yesterday I am expecting to be refunded for the product that has still not shipped in addition to the installation feesI have yet to have anybody from the company follow through on a correspondence with me Regards, [redacted]

day blinds do not do what they say they will do.I am still waiting for my order to be completed and they already took unauthorized payments from my checking account and I have no satisfaction from them

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.No refund has been issued, despite being told it would be done on 9/25, and day blinds has tasked me (customer) with getting multiple contractor quotes before compensating for the property damage Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved(satisfactory settlement for ID # [redacted] between Day Blind and [redacted] ***) Regards, [redacted] ***

[redacted] **, As of this morning, I am notifying Revdex.com of San Diego that Day Blinds has refunded the amount to my Visa of $ I appreciate Revdex.com writing to Day Blinds (even if they didn’t receive it yet) as it pushed the company to refund my money quickly Warm regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear belowProblem: On May 18, I filed a complaint with Revdex.com to help me resolve an issue regarding the blinds and cornices I purchased from Day BlindsMy complaint ID [redacted] I logged onto your website to see the status of my issue and it was closed without my knowledgeMy issue has not been resolvedThere are still cornices (toppers) that I purchased that have not been placed in my homeThe contractor came out to my home on July 1, and installed one of the three cornicesThe other was not installed because the contractor did not have the correct mounting bracketsHe told me to call [redacted] (person who sets up the installation appointments) to have him come back out and complete the installI left her a message on July 7, at 4:PM but after days and not hearing back from her I contacted by email and left a message for [redacted] which was on July 9, I received a reply back from their Post Installation Dept stating they [redacted] was checking on the statusAs of today I still do not have a resolutionI paid for these cornices and I deserve to have them installed in my homePlease help me get these last cornices installed in my home so I can put my house on the market as I am in the process of selling itThank you, [redacted] Desired Outcome: Please help me resolve this ugly situation as I cannot put my house on the market without my window treatments being installedI purchased my window treatments and I deserve to have them in my homeThank you Regards, [redacted] ***