Day & Ross Inc. (Regina) Reviews (%countItem)
Day & Ross Inc. (Regina) Rating
Address: 1117 Pettigrew Avenue, Regina, Saskatchewan, Canada, S4N 5W1
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day and ross freight in winnipeg allegedly under- charged 2 of my clients months ago. now out of the blue they have decided that what they charged them wasn't enough and now expect me to pay for their clerical mistake. I told them contact the reciever, its them who pay the shipping fees not me. now they are trying to make me fiscally responsible for their office and charging deviation. and using coercion through a false collection claim as if I owe them something. I can assure you or them, if they made the mistake, then they need to pay for it.
day and ross need to look within their business and practice to understand why thet billed the wrong amount, take responsabilities for their actions by taking the loss, and making adjustments to ensure they bill proper amounts. not months later decide they need to charge extra ***.
WPGXXXXXXXR - This invoice was generated for a shipment that was delivered at $591.44. Our terminal staff wanted to lower this for the customer and had the pro. Adjusted to $103.33. Customer did not have a spot quote on their bill of lading at the time of shipment. Credit Card should have been secured before delivery, but they were awaiting the adjustment in good ***.
This was a shipment from Winnipeg to Montreal Quebec.
There was no payment made on this invoice for delivery. Full amount of $103.33 outstanding
WPGXXXXXXX - This invoice was also generated as a cash shipment from Winnipeg to Mono Center, ON. This shipment was billed at 237.30 which included a tailgate delivery line item which the customer is disputing. Unfortunately when we are asked to deliver into convention centers we are often met with no dock to move items off the truck. As it was 511 lbs, it had to be lowered by a tailgate. This pro. Has been short paid by $129.83
In a show of good faith, we will adjust the tailgate off to finalize this transaction, but I do feel that WPGXXXXXXXR does require payment as the freight was delivered and never paid by the customer. If there is something they have that would show that they feel this was paid, we would certainly look at that, but the customer was not willing to discuss anything with our terminal staff who contacted him for payment.
(The consumer indicated he/she DID NOT accept the response from the business.)
I have invoices for both deliveries in pictures form on my form
Both invoices were paid in full via ***
Each delivery had 10 individual 5 kilo boxes in 1 box. That means 50 kg not 500. Once again. An internal admin error.
If collections are contacted for made up invoices unpaid. I will be charge g day and *** for 2 hours of may lowest consultation rate of 2000.00 if that invoice is not paid witwithin 30 days. Then day and Ross will have collections to deal with.
Please provide *** statement showing both payments and we will review against our records.
Thank you.