Day's Home Furnishings & Appliances

Review: Days advertized price for Whirlpool 3.4cu. ft. washer with energy star qualifications was advertized on their webpage[redacted] (I printed out the page to prove price and date) It was advertized for $305.96. Luckily we got our hard earned state income tax return and we went to the store to purchase this washer. After two checks of his web page(where he found that advertized price)he called the owner. He then informed us that the advertized price was wrong and that price is 90dollars below what they pay for the washer. He said he could not sell it to us for that price(the tag on it in the store was 499.00!)[redacted] proceeded in acting like a total [redacted] sales man and litterally tried to shove a washer at me that only had half of the features the one I wanted had. I told him I wasnt paying that kind of price for some think cheeper made, I want the one advertized. He told me they were basically the same on the inside. I told him it has half the features. His reply is who needs the new fangled weight sencer(a bowling ball in the washer lots of water - light weighing load not enough water) And then said the reason for price diffrence on washers is because you pay more for a grey knob panel opposed to a white one! I am insulted to think you underestimate my intelligence to think I would buy such lame excuses for not honoring YOUR advertised price. I walked out very disappointed that you could treat people that way. I feel you bate people in with your advertisements and then try to really push them into cheeper more expensive purchases. It Is Wrong!Desired Settlement: Honor your Advertized Prices

Business

Response:

This all happened on Saturday @ 12:40 PM just before we were closing @ 1 PM. I was contacted by Mr [redacted] (my sale person) on my cell phone about the problem. I was traveling at the time and could look online to see this glitch, but when I came in on Monday morning and looked up the model in dispute, the price had already been changed by the site automatically. I was not able to contact the administrator of the website on Saturday, so I hadn't tried to call them with this problem. Until now I hadn't though any thing more about this, so I have emailed to the site admin. person I need to contact.