Days Hotel

Revdex.com:At this time, I have not been contacted by Days Hotel  regarding complaint ID [redacted].Sincerely,[redacted]

Review: On the 9th of October 2013 I reserved a room at this hotel.I paid: $77.80 USDMy confirmation code is: [redacted]After cancelling the reservation via e-mail, using the e-mail provided on my receipt for this hotel. I faxed them using the fax number provided on their receipt and I also e-mailed their webmaster directly about the cancellation.I canceled this reservation on October 13th 2013 and my reservation was for October 14-15th 2013. Yet I was charged $77.80 USDI live in South MS and never made the trip to Metairie, LA October 14-15, 2013 therefore never occupied the room which I canceled previously at this hotel.It is now October 19th 2013, I have not received any e-mail or response from Days Hotel stating that I will be refunded the $77.80 USD they stole from me.This is theft and fraudulence on behalf of Days Hotel. It is also against their own policy to steal my $77.80 USD knowing I e-mailed them, faxed and e-mailed their webmaster a day before my reservation date.Desired Settlement: I require a refund obviously because I was cheated out of $77.80I canceled my reservation a day ahead and made several unfruitful attempts to contact Days Hotel. I have yet to receive a response and am short $77.80They also need to put a good fax number, contact e-mail on their receipts and correct e-mail on their website.