Days Inn Cleveland Airport South

Hello, Thank you for contacting Wyndham Hotel GroupI would be happy to assist you further but I need a little more information to help Please provide the following: - Name of the guest on the reservation - Property address, including city and state - Date of arrival - Date of
departure - Reservation confirmation number I look forward to assisting you Thank you!

Revdex.com Case #: *** Hotel Site #: *** Customer Care Case #: *** Dear *** ***: Thank you for notifying our office of the concern filed by *** *** at the Days Inn property in Middleburg Heights, OH To assist in reaching a resolution, I’ve informed the property’s general manager of the situationThe general manager will contact the guest on or before July 25, As a company, we’re committed to delivering a great experience with every stay with us If for some reason this concern is not resolved, please contact me directly at [email protected] and I will personally help address the guest's needs Best Regards, Mary B. Liaison, Customer Care Wyndham Hotel Group Phone: Fax:

Revdex.com Case #: *** Hotel Site #: *** Customer Care Case #: *** Dear Contact: Thank you for notifying our office of the concern filed by *** *** at the Days Inn property in Middleburg Heights, OH To assist in reaching a resolution, I’ve informed
the property’s general manager of the situationThe general manager will contact the guest on or before July 5th. As a company, we’re committed to delivering a great experience with every stay with us If for some reason this concern is not resolved, please contact me directly at *** and I will personally help address the guest's needs Thank you

Please find my response below to the hotel; - Name of the guest on the reservation - [redacted]- Property address, including city and state -7233 Engle Road, Middleburg Heights, OH 44130- Date of arrival - 7/13/17- Date of departure - 7/20/17- Reservation confirmation number -[redacted]Thank you,[redacted]

Revdex.com Case #: [redacted] Hotel Site #: 15032 Customer Care Case #: [redacted]   Dear Contact:   Thank you for notifying our office of the concern filed by [redacted] at the Dasy Inn property in Middleburg Heights, OH.     We apologize that the...

property did not meet the guest's expectations of our brand's high standard of guest service.  Customer Care has resolved the situation with the guest via a check in the amount of $250.00 and 9,000 [redacted] rewards points as a goodwill gesture.   If you need any more information on this matter, please contact me directly at [redacted].    Thank you!