Days Inn Cornelia

We made reservations online for one night stay at Days Inn CorneliaThe stay was to be from Saturday, June -Sunday June We arrived at Days Inn around 6pmNot only were the rooms that we requested be together on different floors, but only after we checked in to the hotel, did we learn from another guest that none of the restrooms on the bottom floor were workingThe front desk clerk lied to us when we asked for a refund, stating that she was unaware of the sewer problem when we checked in minutes previousShe stated that she was unable to offer us any resolution to the problemI called Wyndham customer serviceThey called the hotel and told me that any resolution would need to come from the hotelWe asked for refunds due to unsanitary conditions, sewage in the toilets and the floor of the showersThree of our party of FIVE separate families received refundsOur family was not given a refund due to booking onlineAfter a four hour ordeal, we finally checked in to a Sup

I made a reservation at this motel on 09/21/@ 3:01P for nights, 09/21/and 09/22/18, via phone callThe total amount of $was debited from my bank account at that time via debit card number given over the phoneDue to unforeseen circumstances I had to cancel my reservation which I did @ 3:P on 09/21/At no time either during the call to make the reservation nor during the call to cancel the reservation, was I ever informed in any way that there would be a penalty of any kind charged for the cancellationI have been expecting a refund of the $credited to my bank account ever since canceling the reservationKnowing that it does take time for such transactions, I have been wanting patientlyAs of today, 10/19/18, I have not received my refundI began making phone calls to this motel (XXX-XXX-XXXX) on 10/02/to inquire about the refundI have made multiple calls since that day inquiring about the status of my refundOn 10/02/I was told by a motel empl