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Days Inn Hotel Broadway

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Days Inn Hotel Broadway Reviews (1)

Review: Booked a room at the Days Inn Hotel Broadway, even though prior to this stay we had a horrible experience, but the manager was very accommodating, and was very sorry. We had just arrived to NYC from a trip to Connecticut and all we wanted to do was sleep. The day we arrived on Saturday June [redacted] we were given a room that was filthy beyond anything I have ever seen in a hotel. The bathroom toilet was full of urine, and the shower had mold, and hair from someone who previously showered. I was warned regarding the rooms at this place, but I had never seen it before with my own eyes. What I walked into was a disgusting and filthy room, when I took off my shoes I had someones hair on my feet. They changed our room to a room that the air conditioning was making noises all night like it was going to blow up. I did not sleep let alone I woke up with a migraine and pain in my neck from probably the bed. This is unacceptable. We also overheard the front management planning to give that same exact room to someone, after we had just told them the ROOM WAS FILTHY AND unsanitary. I would most likely had dropped this, but I think I am more appalled by management actually planning to give that room to someone else without looking at the room nor caring that it was not sanitary.Desired Settlement: I would like my refund, however this place needs an inspections as the room also had flickering lights and I wasn't sure if the lights were going to go off. An inspection is definitely necessary. Videos of the room are taped both times if needed.

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Description: HOTELS

Address: 215 West 94th Street, New York, New York, United States, 10025

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