Dear Contact,
Thank you for notifying our Office of the concern filed by *** ***It is always the intention of our office to review and respond to guest inquiries in a timely fashion,
The Days Inn chain is committed to assuring that all of it properties provide good service and quality
accommodationsThe guest comments have made us aware of an instance when one our properties did not meet a valued customer's expectationsThe hotel has advised they have refunded *** ***,
Thank you for your assistance in this matterIf your office requires any further information regarding this resolution, please contact me at *** ***
Sincerely,
*** ***
*** ***
10/28/2015 WED 13:21 FAX [redacted] Wyndham Hotel Group Revdex.com[redacted]Dear Contact;Thank you for notifying our office of the concern filed by [redacted], at the Days Innproperty located in San Antonio, TX. We are sincerely sorry to hear we did not provide theguest, with an excellent boys Inn experience. You can count on our team to help resolve[redacted] concerns.We apologize that the property did not meet expectations of bays Inn high standard ofguest service. Customer Care has reviewed the concern and found the reservation wasbooked and guaranteed, and there was a cancellation policy on the reservation, If thereservation is not cancelled within the cancel policy there will be a charge, We do not showthat the reservation was canceled.If you need any more information on this matter, please contact me directly at[redacted].[redacted]ewyn.com.Count on me,[redacted]Customer Care Representative[redacted] [redacted] [redacted]
10/28/2015 WED 13:21 FAX [redacted] Wyndham Hotel Group Revdex.com[redacted]
[redacted]Dear Contact;Thank you for notifying our office of the concern filed by [redacted], at the Days Innproperty located in San Antonio, TX. We are sincerely sorry to hear we did not...
provide theguest, with an excellent boys Inn experience. You can count on our team to help resolve[redacted] concerns.We apologize that the property did not meet expectations of bays Inn high standard ofguest service. Customer Care has reviewed the concern and found the reservation wasbooked and guaranteed, and there was a cancellation policy on the reservation, If thereservation is not cancelled within the cancel policy there will be a charge, We do not showthat the reservation was canceled.If you need any more information on this matter, please contact me directly at[redacted]ewyn.com.Count on me,[redacted]Customer Care Representative[redacted]
Dear Contact,
Thank you for notifying our Office of the concern filed by *** ***It is always the intention of our office to review and respond to guest inquiries in a timely fashion,
The Days Inn chain is committed to assuring that all of it properties provide good service and quality
accommodationsThe guest comments have made us aware of an instance when one our properties did not meet a valued customer's expectationsThe hotel has advised they have refunded *** ***,
Thank you for your assistance in this matterIf your office requires any further information regarding this resolution, please contact me at *** ***
Sincerely,
*** ***
*** ***
10/28/2015 WED 13:21 FAX [redacted] Wyndham Hotel Group Revdex.com[redacted]Dear Contact;Thank you for notifying our office of the concern filed by [redacted], at the Days Innproperty located in San Antonio, TX. We are sincerely sorry to hear we did not provide theguest, with an excellent boys Inn experience. You can count on our team to help resolve[redacted] concerns.We apologize that the property did not meet expectations of bays Inn high standard ofguest service. Customer Care has reviewed the concern and found the reservation wasbooked and guaranteed, and there was a cancellation policy on the reservation, If thereservation is not cancelled within the cancel policy there will be a charge, We do not showthat the reservation was canceled.If you need any more information on this matter, please contact me directly at[redacted].[redacted]ewyn.com.Count on me,[redacted]Customer Care Representative[redacted] [redacted] [redacted]
10/28/2015 WED 13:21 FAX [redacted] Wyndham Hotel Group Revdex.com[redacted]
[redacted]Dear Contact;Thank you for notifying our office of the concern filed by [redacted], at the Days Innproperty located in San Antonio, TX. We are sincerely sorry to hear we did not...
provide theguest, with an excellent boys Inn experience. You can count on our team to help resolve[redacted] concerns.We apologize that the property did not meet expectations of bays Inn high standard ofguest service. Customer Care has reviewed the concern and found the reservation wasbooked and guaranteed, and there was a cancellation policy on the reservation, If thereservation is not cancelled within the cancel policy there will be a charge, We do not showthat the reservation was canceled.If you need any more information on this matter, please contact me directly at[redacted]ewyn.com.Count on me,[redacted]Customer Care Representative[redacted]