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Days Inn & Suites D.I.A.

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Days Inn & Suites D.I.A. Reviews (2)

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As rooms were opening up we were offering rooms to the guests waiting in the lobby. Every guest had either accepted a room or found a room at another hotel. As the weather was slowly clearing up I noticed there was still a guest in our lobby. The front desk agent working offered them a room which...

they declined. Almost two hours later the guest was still in the lobby and now in the breakfast area with her belongings strewn throughout while she was blowdrying her feet on top of one of our breakfast tables. As mentioned, all other guests that had been waiting were long gone by this point; either they moved to a different hotel or rented a room. The snow had stopped and we informed the guest that at this point she either needed to rent a room (we had plenty available) or move to a different hotel. The guest informed us she was not moving until our shuttle was running. Unfortunately we did not have any time frame as to when the shuttle would be running and let her know that she could not camp out in the lobby any longer. We were very understanding and allowed her to relax in our lobby for well over 9 hours with the understanding that she would eventually need to rent a room or leave. Unfortunately she thought the lobby and breakfast area were appropriate places for her to essentially unpack and lounge even though we had multiple rooms available for her rent.

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Address: 7030 Tower Rd, Denver, Colorado, United States, 80249

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