Days Inn Torrington

[redacted] *** Customer Care Case #: [redacted] Thank you for notifying our office of the concern filed by [redacted] , at the Days Inn property located in [redacted] ** We are sincerely sorry to hear we did not provide the guest with an excellent Days Inn experienceYou can count on our team to help resolve [redacted] concerns We apologize that the property did not meet [redacted] expectations of Days Inn’s high standard of guest serviceThe property has resolved the situation with [redacted] with a refund of one night If you need any more information on this matter, please contact me directly at [redacted] Regards [redacted] ***

Revdex.com:The property manager handled the issue very well the next morning, thanks for following up
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

[redacted] 
Customer
Care Case #: [redacted]
 
Thank you for notifying our office of the concern filed by [redacted], at the Days Inn property located in [redacted].   We are sincerely sorry to hear we did...

not
provide the guest with an excellent Days Inn  experience. You can count on our team
to help resolve [redacted] concerns. 
We apologize that the property did not meet [redacted] expectations
of Days Inn’s high standard of guest service. The property has resolved the
situation with [redacted] with a refund of one night.
 
If you need any more information on this matter, please contact me
directly at [redacted].
 
Regards [redacted]