We are sorry for the delay . Our policy is to collect in full on all 1 window jobs. We are installing the customers window today. We will make sure that job is complete and customer is satisfied.Again sorry for the delay.Thank YouJeff P[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. They have successfully installed the final window sash today.
Regards,
[redacted]
Dear valued CustomerI would like to extend my sincere apology for any inconvenience that the rescheduling of your job has caused you. Unfortunately the weather this time of the year can be very frustrating when trying to perform the type of work we will be doing for you. I understand how ready you...
are to have your job completed to be able to reap all the benefits of your new windows. Replacement Windows if installed correctly will last a lifetime and the outside temperature affects the sealer used to seal the windows. Our goal is to perform your window installation according to AMMA Installation Guidelines and give you the best Lifetime Window Warranty in the Industry. We would like to offer you $200.00 in compensation for your inconvenience deducted from your final balance. I promise we will give you the best Install and Warranty the Industry has to offer.Thank you and have a Happy HolidayJeff P[redacted]Window World of Indianapolis
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have all concerns you addressed in complaint except the issue of the latches which are on order.We will call as soon as parts are in to set up service. Please accept our sincerest apology for any...
trouble or inconvenience we have caused you. It is our goal to retain you as a satisfied customer and would like to offer you a $200 check to compensate you for any inconvenience you experienced.Thank YouJeff P[redacted]Window World Indianapolis
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be fine to me. I am still dissatisfied with the business and believe the quality of work and customer service is still way below standard. However it is time to put this behind us, as long as the work is completed as promised I will consider this matter closed.
Regards,
[redacted]
I have giving the customer a call today. We have been having trouble with our entry door suppliers on getting a superior product. His door has been sent to us twice but after inspection we sent doors back . We have struck a deal with a new door supplier but all administrative work will not be...
finished until Jan 1st. At that time we will start ordering all of our doors. I apologize for the lack of communication with customer and would be willing to refund the price of the door, or if he can wait we would be willing to reduce the price of the door for any inconvenience he has experienced. I will continue to try to contact customer to work out a solution to the situation.Thank YouJeff [redacted]Window World of Indianapolis
We apologize for any inconvenience we caused the customer. We strive to give every customer a hassle free experience. We talked to customer today to resolve all of there issues. Unfortunately there was a misunderstanding with the time period it would take to have windows scheduled and installed. Our...
contract states that the windows normally take 4 to 6 weeks to come in from time they are ordered. At that time we call customer to set time for installation. In our conversation on the phone today we were able to come to a mutual agreement to resolve this complaint. We have set a install Date for Friday the 7th, and agreed on financial compensation to resolve issues.Again we would like to say we are sorry to have caused any inconvenience to our Customer.Thank You,[redacted]Window World of Indianapolis
Dear Revdex.comI received complaintI will investigate and send formal response on Monday May 5th.Thank YouJeff P***Window World of Indianapolis
We are sorry for the delay . Our policy is to collect in full on all 1 window jobs. We are installing the customers window today. We will make sure that job is complete and customer is satisfied.Again sorry for the delay.Thank YouJeff P[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. They have successfully installed the final window sash today.
Regards,
[redacted]
Dear valued CustomerI would like to extend my sincere apology for any inconvenience that the rescheduling of your job has caused you. Unfortunately the weather this time of the year can be very frustrating when trying to perform the type of work we will be doing for you. I understand how ready you...
are to have your job completed to be able to reap all the benefits of your new windows. Replacement Windows if installed correctly will last a lifetime and the outside temperature affects the sealer used to seal the windows. Our goal is to perform your window installation according to AMMA Installation Guidelines and give you the best Lifetime Window Warranty in the Industry. We would like to offer you $200.00 in compensation for your inconvenience deducted from your final balance. I promise we will give you the best Install and Warranty the Industry has to offer.Thank you and have a Happy HolidayJeff P[redacted]Window World of Indianapolis
Thank you for taking the time to communicate to us why our service did not meet your expectations. We have all concerns you addressed in complaint except the issue of the latches which are on order.We will call as soon as parts are in to set up service. Please accept our sincerest apology for any...
trouble or inconvenience we have caused you. It is our goal to retain you as a satisfied customer and would like to offer you a $200 check to compensate you for any inconvenience you experienced.Thank YouJeff P[redacted]Window World Indianapolis
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be fine to me. I am still dissatisfied with the business and believe the quality of work and customer service is still way below standard. However it is time to put this behind us, as long as the work is completed as promised I will consider this matter closed.
Regards,
[redacted]
I have giving the customer a call today. We have been having trouble with our entry door suppliers on getting a superior product. His door has been sent to us twice but after inspection we sent doors back . We have struck a deal with a new door supplier but all administrative work will not be...
finished until Jan 1st. At that time we will start ordering all of our doors. I apologize for the lack of communication with customer and would be willing to refund the price of the door, or if he can wait we would be willing to reduce the price of the door for any inconvenience he has experienced. I will continue to try to contact customer to work out a solution to the situation.Thank YouJeff [redacted]Window World of Indianapolis
We apologize for any inconvenience we caused the customer. We strive to give every customer a hassle free experience. We talked to customer today to resolve all of there issues. Unfortunately there was a misunderstanding with the time period it would take to have windows scheduled and installed. Our...
contract states that the windows normally take 4 to 6 weeks to come in from time they are ordered. At that time we call customer to set time for installation. In our conversation on the phone today we were able to come to a mutual agreement to resolve this complaint. We have set a install Date for Friday the 7th, and agreed on financial compensation to resolve issues.Again we would like to say we are sorry to have caused any inconvenience to our Customer.Thank You,[redacted]Window World of Indianapolis