DC Landscape & Construction

Complaint: [redacted] I am rejecting this response because:We have received DC Construction’s response to our initial complaint, and will offer our rebuttal to his response, point by pointDC Construction (hereafter DCC) writes, “Starting with whatever he is deeming to be inadequacy and unsafe work, as it is an inspectors job to pass or fail the builders work, and/or to clarify specific ruling to whether something is up to code.” DCC is correct: it is an inspector’s job is to pass or fail construction work, and on September 16th, a City of Austin inspector reviewed DCC’s work and found the following failures, as noted in the report left at the worksite: “joist and subfloor will need to be 18” above ground or be treated Engineer or architect letter required on foundation for addition”DCC’s subs had used untreated wood for the subfloor; upon receiving the inspector’s opinion and pointing this out to DCC, we received another invoice from DCC estimating that his remediation of the problem his team had created would cost us, the customer, an additional $Months later, after we had finally fired DCC, we paid an independent subcontractor over $to fix the inadequate subfloor workAs the City of Austin inspector further notes, DCC’s foundation work would require outside authorization to pass inspectionDCC had failed to prepare the proper foundation for the bathroom expansion, using concrete pads floating on the ground instead of proper rebar-reinforced spread foot piersIndependent engineers and architects we consulted about DCC’s work agreed that the concrete-pad approach was indefensible for inspection purposes and that they could not, as the situation stood, supply the required letter to pass inspectionWhen this was brought to DCC’s attention, DCC charged us an additional $to dig holes and place sono-tube formsOnce dug, the sono-tubes sat empty in their holes and unfilled for weeks during inclement weather that compromised the integrity of the forms and filled with water and dirtThis inability to complete this work is just one examples of DCC’s inability to complete tasks Even had they been completed, the sono-tube piers did not allow for proper spread foot, rebar-reinforced footings DCC should have known this basic code requirement for foundation footings, as it is cited in the 7th Edition “Code Check” guide DCC provided at the worksiteAfter multiple conversations about the importance of complying with code, DCC brought the guide as a reference, and as a reason to keep DCC on the job, claiming it would “keep him honest”Despite this sort of claimed adherence to the code, upon reviewing DCC’s revised sono-tube solution, outside engineers – as required by the inspector - determined that they would be unable to support DCC’s fixWe had to pay a separate contractor more $in addition to the funds paid to DCC to redo the piers properly and have them poured according to codeIn these two instances – the untreated subfloor and the inadequate foundation - DCC’s work failed to meet inspection requirements as noted by the City of Austin and outside engineers, and ended up costing us time and money to remedyAs to our assertion that DCC’s work was unsafe, we found our health and safety compromised in two ways due to shoddy building: First, the job that DCC’s subs did in order to prepare our new doors for installation was unsafe: none of the vertical supports were attached to the ground, but were left unsecure, a foot span of wall floating on a concrete slab, for weeksThis issue was brought up, but never addressed DCC proceeded to install doors on the unsecured wall with no intention to anchor it to the groundDCC was content to leave this wall un-anchored and even offered to cover up the work with a drywall finish out of the interior walls at additional expense to usWe had to hire another outside at an additional cost of $5,to remove the unsafe wall and install an anchored wall and properly install the french doors so they would not topple over and bring the roof down DCC argues that code varies from city to city -- “As every city has different requirments [sic] for different applications”, but surely safety concerns are universal: no city would allow a 20-foot span of wall to float, unanchored, on a concrete slabSecond, DCC’s disregard for safety is again evidenced during our roof installation DCC removed our old roof and failed to properly seal the framing and left our roof open for over a month while DCC was unable to schedule the installation of our new roofDuring this period of time, from August to October, three major rainstorms hit Austin and our home resulting in water pouring into our home, down our walls, into our attic and master bedroom Although we notified DCC about the anticipated rain, proper preparations were not made to ensure that our roof was sealed with a plastic membraneAs a result, water entered on home on multiple occasions We spent evenings in a panic, trying to catch and divert water flow with buckets and towels while unable to reach DCC on the phoneAfter the first storm, we texted DCC to announce another was coming, but our pleas were ignored and we flooded again The third storm found us in better shape, but still with the back room leaking.DCC states that “A refund in the amount of $14,is denied and unacceptable in regards to constant change orders to the scope of work as well as added work; [redacted] on multiple occasions used my labor without notifying me, for personal side projects not contracted to be performed by my crew or companyLabor costs which I am/was responsible to pay my employees.” DCC was never reluctant, unwilling or unable to offer services to perform additional workText messages and invoices substantiate this factAs to DCC’s claim that labor was used without notifying him: this was never raised to our attention and, since we paid for work that was never completed, we can only conclude that this claim is false.DCC then writes that “Furthermore, if [redacted] [sic] claims the work was inadequate then how, might I ask did he allow such a project to get 90% complete before thinking such ? As a matter of fact, I have emails requesting added scopes of work just days before he terminated my company from the job site.” DCC asks a legitimate question: how could we continue to use DCC’s service when work was inadequate? Rather than terminate DCC outright, it was our approach to work within his abilities and notify him when work was deficientOur documentation substantiates concerns expressed about safety, quality of work, inability to complete work, and general concernsDCC’s responses consistently assert an ability to make it right with verbal reassurances that we would be happy with the finished workDCC’s impulse to blame us for continuing to believe him lay bare the problem at the center of this dispute: he was unable to perform the work to code and safety, but assured us that everything would be fineHe repeated this line: “I promise you’ll be happy”; we are not happyDCC says that “Termination came because [redacted] now has the project to the point where he can complete it himself as he has renovated the majority of the home himself before I was hired on.” This is patently falseWe have relied on outside contractors to fix the work that DCC was paid for and then (a) failed to complete; (b) never started; or (c) completed inadequatelyWork that DCC failed to complete includes: bathroom extension installation and sheetrock, and front sidewalkWork that DCC never started includes: exterior roof soffits and bird boxes Work that DCC completed inadequately includes siding, exterior fascia, doors and windows, wall framing, bathroom foundation, and bathroom floor joistsDCC states that: “Finally, upon request of [redacted] , constantly having my crew remove and reinstall work such as doors and windows three times for his personal opinions on install methodsWindows and doors that had already been installed completely and correctly to any code requirement.” This is another falsehoodWe did not ask DCC to install door and windows three times based on personal installation methods: we asked them to be installed correctly, according to manufacturer specifications which were provided to DCC After the first two installations were inadequate, we stopped work and sought independent assessment to advise us of the deficiencies in DCC’s workThose inadequacies included: over tightened screws in the nailing fin; failure to anchor the doors laterally into the frame wall (a wall which was floating unanchored to ground – refer to earlier detail); installation of doors with door packing material wedged between door and frame; missing door sills in door installation; out-of-plumb door installation; and out-of-level window installationNone of these deficiencies represent an issue over “personal opinions” but rather, a glaring incompetency in DCC’s construction capabilities.DCC asserts that “I have all documents as well to show proof of [redacted] requesting for me to do "cover up" work to hide construction he was not getting properly inspected from the city requirements, example being drywall and electrical to cover up frame workI declined doing that work, so I assume that was the main reason for him terminating my company from the project.” These are two liesFirst, as proved by a text message of July 19th, DCC urged us to skip the permitting process: “Truly, I would say no [to applying for a permit], as it is a cause for a lot more paperwork and delay ” Then, once we had received a stop work order and gone through the permitting process, he urged us to cut more corners and complete work without inspectionWhen it came to completing drywall in the back room, on October 30th, DCC asked “So did you want me to submit drywall quote to do this weekend?” We declinedDCC's blatant disregard to the permitting process and laissez-faire attitude to regulations has caused us significant stress over the past five months as we have labored to make right the poor decisions resulting from his adviceDCC’s final assertion that “There is no other outstanding balance on work needed done by my company for [redacted] However, there is an outstanding balance due from [redacted] for around $10k” is untrueDCC issued an invoice after he were firedInvoices and payments are available to show that we have paid for work that was not completedDCC claims to be unpaid for work related to sanding, priming and painting sidingWe paid the invoice for siding prep in full and by DCC’s admission then, the work took him “all weekend” – not five days as claimed in this statement Indeed, this siding installation that was paid for in full was never completed and the work that was completed was done with poor workmanship that we are having to pay someone else to correct.DCC’s ability to make counter-claims to our assertions is supported not through true statements or reliable accounts, but by poor accounting practices, exaggerations, and liesWe hope to be made whole again through arbitration with the Better Business Bureau and can provide any supporting documentation upon request Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: This response overlooks a number of important details as it pertains to this project and the reasoning behind our request for a refundOur request encompasses estimate #2160, #1204, #and only the bathroom barn door line item from estimate #While I understand our property may be located in a rural area there is a code of ethics that must be followed when supplying a service or product to the general public and accepting paymentMr [redacted] ’s website states “We guarantee the highest quality service at fair rates.” We feel we are within our right to expect work completed and paid for to meet basic building/safety codes and not place our family or others at riskI have attached the detailed invoice from the contractor hired to repair/finish the project that coincides with Mr [redacted] ’s estimate #This invoice calls into question the amount of work Mr [redacted] claims to have completed vswhat was actually done [redacted] , the owner of A.H.S Construction is very well respected in the building industry and is available to field to any questions regarding this projectWe have yet to address the roof that needs to be replaced or the cedar piles left however we plan to use this refund to address those issues amongst others created by Mr [redacted] Below is the text message thread with Mr [redacted] regarding the request for an additional $6K payment for flooring materialMr [redacted] had been paid $11,for job #1260(attached) prior to this request for an additional $6K paymentText Message conversation with Mr [redacted] on 8/Mr [redacted] Understood, well then I can order them today if you can send me the draw? Response: I will pay the draw today Mr [redacted] Thank you, I will text you to confirm before placing order While Mr [redacted] claims the $6K payment was not for flooring material I am not sure why that was not made clear in the above text message as he specifically stated that he needed the draw in order to place the order for flooring material We never received the flooring materials or a refund for this amountThe following email was sent to Mr [redacted] on August 26th requesting resolution on the $6K payment however we never received a response that specifically addressed this requestFrom: [redacted] , [redacted] Sent: Wednesday, August 26, 12:PM To: ' < [redacted] Mr [redacted] , Unfortunately things did not go well on this past project and Paige and I made the decision to move in another direction in the best interest of all partiesThe contracted amount(attached) was for $21,of which you have been paid $17,I understand some work has been done however 82% of the project has not been completed so a refund is a fair requestWe feel that $6,900.00(last draw/barn door cost) should be refundedWe are willing to accept the materials needed for the flooring and garage installations in lieu should you chooseIf you prefer to deliver on the materials we would like the contact information of the vendor you ordered from as well as the PO number so we can have these items shipped directly to usYou have not shared product detail regarding the floors so we would like to review before agreeing If you have these items in your possession it would be best to return the items to the store so we can pick them up directly from the vendor It is our hope that we can settle this quickly so we can all move forward in a positive mannerWe wish you and your business nothing but the best moving forward and harbor no ill willThanks in advance for your prompt response We did in fact fire Mr [redacted] and DC Landscaping and Construction on August 26th as the language in the agreement stated the project would be completed on that date(attached)Unfortunately very little work had been completed or effort made to finish the project by that dateBy this date the only items completed from estimate #was the removal of the carpet/tile and removal/patching of the popcorn ceilingsMr [redacted] claims to have installed the roof of the garage by this date however the garage was a carport conversion so the roof structure was already in placeMr [redacted] did replace the shingles with a metal roof however this work was paid under estimate #We felt it was fair to give Mr [redacted] until the completion date promised to deliver on his word The timeline for this project was determined by Mr [redacted] as we were moving from another state and needed to align our relocation around the completion date, this was made very clear to Mr [redacted] on several occasionsWe assumed his ability to deliver on a date that he set was a reasonable expectation as that has been our experience with other contractors we have worked with in the pastWe asked Mr [redacted] if he could finish the project early on a few occasions as my wife and children were living in a hotel at the time at a cost of $per weekNo reference was ever made or acknowledged in a positive manner to delaying the project beyond the August 26th Had Mr [redacted] explained that it was our responsibility to “crack the whip” on him in regards to finishing the project in a timely manner he should have made that clear from the start as we would have selected another contractor It is important to note that in the final days of project Mr [redacted] sent (1) worker to our house without tools or direction on work to perform, this action did not suggest that Mr [redacted] had any intention of finishing this projectMr [redacted] did send a note stating that he was dealing with a health issue however he said his crew would be out in his absence which never took place Mr [redacted] also claims to have completed a number of projects for free however there was a cost associated with all work performedThe only work done for free would have been repairs/corrections for mistakes made or misquoted by Mr [redacted] or his crew who were often left unsupervised, I apologize that we do not view this as a perk We did solicit bids from other contractors however we did not force Mr [redacted] to match their pricing as we were content to go with another vendor, looking back that would have been a blessingBelow are items Mr [redacted] claims he performed for free vswhat took place · Mr [redacted] did install a few new light fixtures however his crew removed/ broke/disposed the original light fixtures in the house(picture attached) so we had no choice in the matterThis was not a cost or time constraint we expected to incur It is important to note that A.H.S Construction installed a number of the light fixtures as well as the canned lights that were left incomplete, not started or installed incorrectly by Mr [redacted] · Mr [redacted] agreed to remove a skytube(not skylight) in our living room however he was paid $300.00(check #***) for this service per his requestThe skytube was never removed as shown in the attached picture· Cedar – Mr [redacted] solicited us requesting to cut/remove cedar trees from our property as he had an agreement in place with someone who would purchase the trunks from himI agreed as he said he would do this at a cost of $1,which would cover the rental of a bobcat and his crew as his profits would come from the trunks soldAfter starting on the project Mr [redacted] sent notification that his agreement fell through and that he would not be able to cut more or remove the trees cut as he was now upside down on the projectMr [redacted] suggested that he rent a chipper instead of hauling the debris off property at a cost of $We preferred to have the limbs removed as originally agreed however we were willing to have the limbs chipped as we would be able to use the mulch for horse/walking paths at a later dateThe attached pictures shows the piles of trees left onsite as no chipping was ever performed or mulch piles left as agreedWhen my wife met Mr [redacted] at the property on August 25th to let him know that we had made the decision to go with another contractor he was very angry and made several off color comments that we felt were inappropriateThankfully our well vendor was onsite at the time and witnessed the eventMr [redacted] has also sent several threatening emails to my personal email address in response to our filling with the Revdex.comDue to Mr [redacted] ’s aggressive nature we are willing to accept a huge financial lose on this and only accept $6,to help cover some of the costs/damages caused by Mr [redacted] and D&C Landscaping and Construction We would prefer to have the roof replaced and cedar removed or chipped by a Revdex.com approved licensed contractor at Mr [redacted] ’s expense however we are willing to accept a refund in lieu as we are not comfortable having any of this work performed by Mr [redacted] or any employee of D&C Landscaping and ConstructionMr [redacted] claims he returned( or we stole according to his emails) the final draw payment of $6,however that is not true and has been verified by our credit card vendor on numerous occasionsHad we received the refund of $6K as requested on August 26th we would not have needed to file a complaint with the Revdex.com It is our intention to come to a resolution on this matter through the Revdex.com or mediation so we can move forward with our lives and act as an example for others

I hired DC Landscape & Construction to build a waterfall in my backyardThe owner, Corey D [redacted] came to my house and told me he could do it and what a great job he would do and he would make sure I was satisfiedHe assured me he would be onsite the entire time except to leave for materialsInstead he sent some workers to do the jobHe never showed up to make sure they knew what they were doing or to see what kind of job they were doingI hired Corey because he assured me that he knew what I wanted and would do a great jobInstead I got a few workers that tried to put together a waterfallThey had no concept of how it should look or how to designI asked Corey to come over and look at the job they had done and he wouldn't even do thatOnce he got his money, he didn't careHe doesn't stand behind the work he promises and doesn't even care enough to come out and look at the quality of work he is sending his people out to doHe is dishonest, will tell you what you want to hear, then take your money and leave you with disappointment

I hired DC Landscape & Construction to do some remodeling and landscaping at my homeI needed a loft converted into a bedroom, and some other upgrades to my kitchen, bath, and painting of the entire homeCorey and his crew got right to work and each day thru the process my home was swept up and cleaned up well to the point I could still live through what can become a stressful situationCorey and his crew were delightful, with a great work ethicWhat I really appreciate about this company from the office manager and the crew is that they communicate wellThey do what they sayI am very happy with this company and I would absolutely recommend them to anyone

I have said what I had to sayI do not agree with what [redacted] is sayingI have every statement on email, text, pictures, receipts, etcto back up what I have said, which is the truth

Complaint: [redacted] I am rejecting this response because the business owner does not address any of our clearly articulated concerns in our initial response We are disappointed that he has not offered to reimburse us for the money we paid him for work that has proven inadequate, incomplete and unsafeand we discover more deficiencies each time we move forward on finishing what he started If necessary, we will pursue other avenues to gain recompense Regards, [redacted]

Complaint: ***
I am rejecting this response because the business owner does not address any of our clearly articulated concerns in our initial responseWe are disappointed that he has not offered to reimburse us for the money we paid him for work that has proven inadequate, incomplete and unsafeand we discover more deficiencies each time we move forward on finishing what he started. If necessary, we will pursue other avenues to gain recompense.
Regards,
*** ***

We are in complete disagreement with the statements made from ***Starting with whatever he is deeming to be inadequacy and unsafe work, as it is an inspectors job to pass or fail the builders work, and/or to clarify specific ruling to whether something is up to codeAs every city has different
requirments for different applicationsA refund in the amount of $14,is denied and unacceptable in regards to constant change orders to the scope of work as well as added work; *** on multiple occasions used my labor without notifying me, for personal side projects not contracted to be performed by my crew or companyLabor costs which I am/was responsible to pay my employeesFurthermore, if *** claims the work was inadequate then how, might I ask did he allow such a project to get 90% complete before thinking such…? As a matter of fact, I have emails requesting added scopes of work just days before he terminated my company from the job siteTermination came because *** now has the project to the point where he can complete it himself as he has renovated the majority of the home himself before I was hired onFinally, upon request of ***, constantly having my crew remove and reinstall work such as doors and windows three times for his personal opinions on install methodsWindows and doors that had already been installed completely and correctly to any code requirement. I have all documents as well to show proof of *** requesting for me to do "cover up" work to hide construction he was not getting properly inspected from the city requirements, example being drywall and electrical to cover up frame workI declined doing that work, so I assume that was the main reason for him terminating my company from the projectThere is no other outstanding balance on work needed done by my company for ***However, there is an outstanding balance due from *** for around $10kAny and ALL documentation of "cover up” as well as all communication, photos, invoices, and witnesses can be submitted at the leisure of the Revdex.com.Please see the attached pictures which reflect before, during, & after shots of the main part of the project (It wouldn't let me upload more than 4)I still have also not received payment for the days of labor my guys and I primed, sanded, and painted all of the siding for this project, as well as back primedThe house looks like it's still under construction because *** told me that he is done using my companyThe next steps would have been to finish the sunroom, finish attaching siding, and all of which would have been added invoices/cost

DC Landscape & Construction was hired by Mr*** and Mrs*** to complete the following projects on the originally signed Estimate #1260, at a total cost of $21,This included the following list: 1.) Hardwood flooring 2.) Paint walls, ceiling, & trim 3)Refinish cabinetry in
Kitchen & Bathrooms 4.) Ceiling scraped & refinished 5.) Wiring canned lights 6.) Car port conversion.My company, DC Landscape & Construction, was on site with a crew, tools, materials, and more for the above listed projectsMrs*** came to me in person on August 28th, to tell my company & I to leave the premisesWe never once neglected & abandoned this job, nor were we planning on leaving anything incompleteThis is defamation of character, as my company was hired by Mr*** & Mrs***, and we would have completed all of these projects if we were not told to vacate the property. The $6,mentioned for the “flooring and garage materials” have already been taken by PayPal from my account on 8/28/per request of Mrs***This amount was not for strictly flooring, as mentioned in the email dated 8/19/before they sent me the $6,It was a draw for labor and flooring costs, all of which were near completeAll tile, carpet, & baseboard agreed on were removed, as well as majority disposed of during prep for installing the wood flooringThe flooring materials were not delivered because the customers had still not decided on which floor and baseboard style they wantedI have an email dated 8/19/where Mr*** talks about still looking for a style to go with.The interior walls & trim were patched over the holes, and painted completely in every room except for a few areas in the kitchenThe cabinets were not painted yet, however they were prepped/sanded and waiting to be doneAll the popcorn ceiling agreed on were scraped, retextured, and paintedThe wiring of canned lights was being worked on as well as installing the LED lights, and we ended up installing six extra lights at no chargeThe carport conversion had walls and a roof installed, and would have gotten finishedMy company also installed & relocated several fixtures more than once per Mrs***’s request at no charge, which took up a lot of time for my worker that she askedMy company also removed the skylight at no charge which included patching holes, floating, taping, retexturing, & painting.The cutting, removal, & chipping of the cedar trees were on the separate Invoice #The chipping and removing was not done because Mr*** agreed in an emailed dated 7/7/to leave it on their property to use later on for walking trails, and because it was out of their budgetAll of the cedar cutting was provided and was free for Mr***The cost that was covered by Mr*** was only the amount for equipment fuel/rental of a bobcat, a trailer, and a chipper machine. Mr*** claimed that the last phase of projects was agreed to be done by August 25th, yet the original contract we signed was for August 26thMr*** did not actually request the project to be done by any exact dateHe just asked in an email dated 7/28/to put an estimated timeline for start and completionMr*** emailed about pushing back the August 26th due date, and never once mentioned that if I did not complete everything by that date that I would be told to pack up and leave the job siteIn fact on an email dated 8/19/I said “We are going to give it our best to meet the deadline;” and Mr*** responded with “I appreciate your efforts, I know you guys are working hard to get it done as soon as possible.” The night of August 24th I was omitted to the hospital which I let Mr*** knowI was given a note not to return to work for days as well, yet I took the initiative to return to Mr***’s house the nextdayThen as mentioned in an email dated 8/26/Mrs*** was supposed to meet with me to discuss some things, but ended up telling me to leave the job siteMr*** and Mrs*** then also emailed me later the same day stating they want to part ways with DC Landscape & ConstructionOn 8/26/(in the same email about us parting ways) Mr*** stated that Him & Mrs*** would agree to a refund of only $6,or the materials for the “last draw/barn door.” Which was taken out of my PayPal account as I mentioned above, so I am not sure why now all of a sudden there are other things being requested.Permits, codes, and inspections were not provided nor doneWhen discussed with Mr*** we came to the conclusion that it was not necessary being that the house is not within the city limits nor required to have those things doneLegally in the state of Texas when you’re out of the city limits it is not required to pull permits, nor was that my responsibilityI am only contracted to perform work as asked, yet I did at least bring up the subject.After reading through the emails again I realized that over ten times I gave Mr*** discounts, met pricing from other competitor’s, added several items to the scope of work at no charge, etc; All per Mr*** and Mrs***’s requests! My company and I went above and beyond trying to please Mr*** & Mrs***.All communication via Email and text, plus documents including receipts of material purchased, pictures taken of the project before & during, invoices, payments, estimates, and more are available for review

We are in complete disagreement with the statements made from ***Starting with whatever he is deeming to be inadequacy and unsafe work, as it is an inspectors job to pass or fail the builders work, and/or to clarify specific ruling to whether something is up to codeAs every city has different
requirments for different applicationsA refund in the amount of $14,is denied and unacceptable in regards to constant change orders to the scope of work as well as added work; *** on multiple occasions used my labor without notifying me, for personal side projects not contracted to be performed by my crew or companyLabor costs which I am/was responsible to pay my employeesFurthermore, if *** claims the work was inadequate then how, might I ask did he allow such a project to get 90% complete before thinking such…? As a matter of fact, I have emails requesting added scopes of work just days before he terminated my company from the job siteTermination came because *** now has the project to the point where he can complete it himself as he has renovated the majority of the home himself before I was hired onFinally, upon request of ***, constantly having my crew remove and reinstall work such as doors and windows three times for his personal opinions on install methodsWindows and doors that had already been installed completely and correctly to any code requirement. I have all documents as well to show proof of *** requesting for me to do "cover up" work to hide construction he was not getting properly inspected from the city requirements, example being drywall and electrical to cover up frame workI declined doing that work, so I assume that was the main reason for him terminating my company from the projectThere is no other outstanding balance on work needed done by my company for ***However, there is an outstanding balance due from *** for around $10kAny and ALL documentation of "cover up” as well as all communication, photos, invoices, and witnesses can be submitted at the leisure of the Revdex.com.Please see the attached pictures which reflect before, during, & after shots of the main part of the project (It wouldn't let me upload more than 4)I still have also not received payment for the days of labor my guys and I primed, sanded, and painted all of the siding for this project, as well as back primedThe house looks like it's still under construction because *** told me that he is done using my companyThe next steps would have been to finish the sunroom, finish attaching siding, and all of which would have been added invoices/cost

Complaint: ***
I am rejecting this response because the business owner does not address any of our clearly articulated concerns in our initial responseWe are disappointed that he has not offered to reimburse us for the money we paid him for work that has proven inadequate, incomplete and unsafeand we discover more deficiencies each time we move forward on finishing what he started. If necessary, we will pursue other avenues to gain recompense.
Regards,
*** ***

Complaint: 1*** I am rejecting this response because: This response overlooks a number of important details as it pertains to this project and the reasoning behind our request for a refundOur request encompasses estimate #2160, #1204, #and only the bathroom barn door line item from estimate #While I understand our property may be located in a rural area there is a code of ethics that must be followed when supplying a service or product to the general public and accepting paymentMr***’s website states “We guarantee the highest quality service at fair rates.” We feel we are within our right to expect work completed and paid for to meet basic building/safety codes and not place our family or others at riskI have attached the detailed invoice from the contractor hired to repair/finish the project that coincides with Mr***’s estimate #This invoice calls into question the amount of work Mr*** claims to have completed vswhat was actually done***, the owner of A.H.S Construction is very well respected in the building industry and is available to field to any questions regarding this projectWe have yet to address the roof that needs to be replaced or the cedar piles left however we plan to use this refund to address those issues amongst others created by Mr***Below is the text message thread with Mr*** regarding the request for an additional $6K payment for flooring materialMr*** had been paid $11,for job #1260(attached) prior to this request for an additional $6K paymentText Message conversation with Mr*** on 8/Mr*** Understood, well then I can order them today if you can send me the draw? Response: I will pay the draw today Mr*** Thank you, I will text you to confirm before placing order While Mr*** claims the $6K payment was not for flooring material I am not sure why that was not made clear in the above text message as he specifically stated that he needed the draw in order to place the order for flooring material. We never received the flooring materials or a refund for this amountThe following email was sent to Mr*** on August 26th requesting resolution on the $6K payment however we never received a response that specifically addressed this request

Complaint: 1*** I am rejecting this response because: This response overlooks a number of important details as it pertains to this project and the reasoning behind our request for a refundOur request encompasses estimate #2160, #1204, #and only the bathroom barn door line item from estimate #While I understand our property may be located in a rural area there is a code of ethics that must be followed when supplying a service or product to the general public and accepting paymentMr***’s website states “We guarantee the highest quality service at fair rates.” We feel we are within our right to expect work completed and paid for to meet basic building/safety codes and not place our family or others at risk I have attached the detailed invoice from the contractor hired to repair/finish the project that coincides with Mr***’s estimate #This invoice calls into question the amount of work Mr*** claims to have completed vswhat was actually done***, the owner of A.H.S Construction is very well respected in the building industry and is available to field to any questions regarding this projectWe have yet to address the roof that needs to be replaced or the cedar piles left however we plan to use this refund to address those issues amongst others created by Mr*** Below is the text message thread with Mr*** regarding the request for an additional $6K payment for flooring materialMr*** had been paid $11,for job #1260(attached) prior to this request for an additional $6K payment Text Message conversation with Mr*** on 8/Mr*** Understood, well then I can order them today if you can send me the draw? Response: I will pay the draw today Mr*** Thank you, I will text you to confirm before placing order While Mr*** claims the $6K payment was not for flooring material I am not sure why that was not made clear in the above text message as he specifically stated that he needed the draw in order to place the order for flooring material. We never received the flooring materials or a refund for this amount The following email was sent to Mr*** on August 26th requesting resolution on the $6K payment however we never received a response that specifically addressed this request.

I have said what I had to sayI do not agree with what *** is sayingI have every statement on email, text, pictures, receipts, etcto back up what I have said, which is the truth.

DC Landscape & Construction was hired by Mr*** and Mrs*** to complete the following projects on the originally signed Estimate #1260, at a total cost of $21,This included the following list: 1.) Hardwood flooring 2.) Paint walls, ceiling, & trim 3)Refinish cabinetry in
Kitchen & Bathrooms 4.) Ceiling scraped & refinished 5.) Wiring canned lights 6.) Car port conversion.My company, DC Landscape & Construction, was on site with a crew, tools, materials, and more for the above listed projectsMrs*** came to me in person on August 28th, to tell my company & I to leave the premisesWe never once neglected & abandoned this job, nor were we planning on leaving anything incompleteThis is defamation of character, as my company was hired by Mr*** & Mrs***, and we would have completed all of these projects if we were not told to vacate the property. The $6,mentioned for the “flooring and garage materials” have already been taken by PayPal from my account on 8/28/per request of Mrs***This amount was not for strictly flooring, as mentioned in the email dated 8/19/before they sent me the $6,It was a draw for labor and flooring costs, all of which were near completeAll tile, carpet, & baseboard agreed on were removed, as well as majority disposed of during prep for installing the wood flooringThe flooring materials were not delivered because the customers had still not decided on which floor and baseboard style they wantedI have an email dated 8/19/where Mr*** talks about still looking for a style to go with.The interior walls & trim were patched over the holes, and painted completely in every room except for a few areas in the kitchenThe cabinets were not painted yet, however they were prepped/sanded and waiting to be doneAll the popcorn ceiling agreed on were scraped, retextured, and paintedThe wiring of canned lights was being worked on as well as installing the LED lights, and we ended up installing six extra lights at no chargeThe carport conversion had walls and a roof installed, and would have gotten finishedMy company also installed & relocated several fixtures more than once per Mrs***’s request at no charge, which took up a lot of time for my worker that she askedMy company also removed the skylight at no charge which included patching holes, floating, taping, retexturing, & painting.The cutting, removal, & chipping of the cedar trees were on the separate Invoice #The chipping and removing was not done because Mr*** agreed in an emailed dated 7/7/to leave it on their property to use later on for walking trails, and because it was out of their budgetAll of the cedar cutting was provided and was free for Mr***The cost that was covered by Mr*** was only the amount for equipment fuel/rental of a bobcat, a trailer, and a chipper machine. Mr*** claimed that the last phase of projects was agreed to be done by August 25th, yet the original contract we signed was for August 26thMr*** did not actually request the project to be done by any exact dateHe just asked in an email dated 7/28/to put an estimated timeline for start and completionMr*** emailed about pushing back the August 26th due date, and never once mentioned that if I did not complete everything by that date that I would be told to pack up and leave the job siteIn fact on an email dated 8/19/I said “We are going to give it our best to meet the deadline;” and Mr*** responded with “I appreciate your efforts, I know you guys are working hard to get it done as soon as possible.” The night of August 24th I was omitted to the hospital which I let Mr*** knowI was given a note not to return to work for days as well, yet I took the initiative to return to Mr***’s house the nextdayThen as mentioned in an email dated 8/26/Mrs*** was supposed to meet with me to discuss some things, but ended up telling me to leave the job siteMr*** and Mrs*** then also emailed me later the same day stating they want to part ways with DC Landscape & ConstructionOn 8/26/(in the same email about us parting ways) Mr*** stated that Him & Mrs*** would agree to a refund of only $6,or the materials for the “last draw/barn door.” Which was taken out of my PayPal account as I mentioned above, so I am not sure why now all of a sudden there are other things being requested.Permits, codes, and inspections were not provided nor doneWhen discussed with Mr*** we came to the conclusion that it was not necessary being that the house is not within the city limits nor required to have those things doneLegally in the state of Texas when you’re out of the city limits it is not required to pull permits, nor was that my responsibilityI am only contracted to perform work as asked, yet I did at least bring up the subject.After reading through the emails again I realized that over ten times I gave Mr*** discounts, met pricing from other competitor’s, added several items to the scope of work at no charge, etc; All per Mr*** and Mrs***’s requests! My company and I went above and beyond trying to please Mr*** & Mrs***.All communication via Email and text, plus documents including receipts of material purchased, pictures taken of the project before & during, invoices, payments, estimates, and more are available for review

Complaint: *** I am rejecting this response because: This response overlooks a number of important details as it pertains to this project and the reasoning behind our request for a refundOur request encompasses estimate #2160, #1204, #and only the bathroom barn door line item from estimate #While I understand our property may be located in a rural area there is a code of ethics that must be followed when supplying a service or product to the general public and accepting paymentMr***’s website states “We guarantee the highest quality service at fair rates.” We feel we are within our right to expect work completed and paid for to meet basic building/safety codes and not place our family or others at risk I have attached the detailed invoice from the contractor hired to repair/finish the project that coincides with Mr***’s estimate #This invoice calls into question the amount of work Mr*** claims to have completed vswhat was actually done***, the owner of A.H.S Construction is very well respected in the building industry and is available to field to any questions regarding this projectWe have yet to address the roof that needs to be replaced or the cedar piles left however we plan to use this refund to address those issues amongst others created by Mr*** Below is the text message thread with Mr*** regarding the request for an additional $6K payment for flooring materialMr*** had been paid $11,for job #1260(attached) prior to this request for an additional $6K payment Text Message conversation with Mr*** on 8/Mr*** Understood, well then I can order them today if you can send me the draw? ? Response: I will pay the draw today Mr*** Thank you, I will text you to confirm before placing? order While Mr*** claims the $6K payment was not for flooring material I am not sure why that was not made clear in the above text message as he specifically stated that he needed the draw in order to place the order for flooring material.? We never received the flooring materials or a refund for this amount The following email was sent to Mr*** on August 26th requesting resolution on the $6K payment however we never received a response that specifically addressed this request From: ***, *** Sent: Wednesday, August 26, 12:PM To: '

Complaint: [redacted] I am rejecting this response because: This response overlooks a number of important details as it pertains to this project and the reasoning behind our request for a refund. Our request encompasses estimate #2160, #1204, #1145 and only the bathroom barn door line item from estimate #1198. While I understand our property may be located in a rural area there is a code of ethics that must be followed when supplying a service or product to the general public and accepting payment. Mr. [redacted]’s website states “We guarantee the highest quality service at fair rates.” We feel we are within our right to expect work completed and paid for to meet basic building/safety codes and not place our family or others at risk. I have attached the detailed invoice from the contractor hired to repair/finish the project that coincides with Mr. [redacted]’s estimate #1260. This invoice calls into question the amount of work Mr. [redacted] claims to have completed vs. what was actually done. [redacted], the owner of A.H.S Construction is very well respected in the building industry and is available to field to any questions regarding this project. We have yet to address the roof that needs to be replaced or the cedar piles left however we plan to use this refund to address those issues amongst others created by Mr. [redacted]. Below is the text message thread with Mr. [redacted] regarding the request for an additional $6K payment for flooring material. Mr. [redacted] had been paid $11,725.00 for job #1260(attached) prior to this request for an additional $6K payment. Text Message conversation with Mr. [redacted] on 8/19 Mr. [redacted] Understood, well then I can order them today if you can send me the draw?  Response: I will pay the draw today Mr. [redacted] Thank you, I will text you to confirm before placing order While Mr. [redacted] claims the $6K payment was not for flooring material I am not sure why that was not made clear in the above text message as he specifically stated that he needed the draw in order to place the order for flooring material.  We never received the flooring materials or a refund for this amount. The following email was sent to Mr. [redacted] on August 26th requesting resolution on the $6K payment however we never received a response that specifically addressed this request. From: [redacted], [redacted] Sent: Wednesday, August 26, 2015 12:18 PM To: ' <[redacted]
[redacted] Mr. [redacted], Unfortunately things did not go well on this past project and Paige and I made the decision to move in another direction in the best interest of all parties. The contracted amount(attached) was for $21,650.00 of which you have been paid $17,750.00. I understand some work has been done however 82% of the project has not been completed so a refund is a fair request. We feel that $6,900.00(last draw/barn door cost) should be refunded. We are willing to accept the materials needed for the flooring and garage installations in lieu should you choose. If you prefer to deliver on the materials we would like the contact information of the vendor you ordered from as well as the PO number so we can have these items shipped directly to us. You have not shared product detail regarding the floors so we would like to review before agreeing.  If you have these items in your possession it would be best to return the items to the store so we can pick them up directly from the vendor.      It is our hope that we can settle this quickly so we can all move forward in a positive manner. We wish you and your business nothing but the best moving forward and harbor no ill will. Thanks in advance for your prompt response.   We did in fact fire Mr. [redacted] and DC Landscaping and Construction on August 26th as the language in the agreement stated the project would be completed on that date(attached). Unfortunately very little work had been completed or effort made to finish the project by that date. By this date the only items completed from estimate #2160 was the removal of the carpet/tile and removal/patching of the popcorn ceilings. Mr. [redacted] claims to have installed the roof of the garage by this date however the garage was a carport conversion so the roof structure was already in place. Mr. [redacted] did replace the shingles with a metal roof however this work was paid under estimate #1204. We felt it was fair to give Mr. [redacted] until the completion date promised to deliver on his word.  The timeline for this project was determined by Mr. [redacted] as we were moving from another state and needed to align our relocation around the completion date, this was made very clear to Mr. [redacted] on several occasions. We assumed his ability to deliver on a date that he set was a reasonable expectation as that has been our experience with other contractors we have worked with in the past. We asked Mr. [redacted] if he could finish the project early on a few occasions as my wife and children were living in a hotel at the time at a cost of $600.00 per week. No reference was ever made or acknowledged in a positive manner to delaying the project beyond the August 26th.  Had Mr. [redacted] explained that it was our responsibility to “crack the whip” on him in regards to finishing the project in a timely manner he should have made that clear from the start as we would have selected another contractor.  It is important to note that in the final days of project Mr. [redacted] sent (1) worker to our house without tools or direction on work to perform, this action did not suggest that Mr. [redacted] had any intention of finishing this project. Mr. [redacted] did send a note stating that he was dealing with a health issue however he said his crew would be out in his absence which never took place.      Mr. [redacted] also claims to have completed a number of projects for free however there was a cost associated with all work performed. The only work done for free would have been repairs/corrections for mistakes made or misquoted by Mr. [redacted] or his crew who were often left unsupervised, I apologize that we do not view this as a perk.   We did solicit bids from other contractors however we did not force Mr. [redacted] to match their pricing as we were content to go with another vendor, looking back that would have been a blessing. Below are items Mr. [redacted] claims he performed for free vs. what took place.   ·         Mr. [redacted] did install a few new light fixtures however his crew removed/ broke/disposed the original light fixtures in the house(picture attached) so we had no choice in the matter. This was not a cost or time constraint we expected to incur.  It is important to note that A.H.S Construction installed a number of the light fixtures as well as the canned lights that were left incomplete, not started or installed incorrectly by Mr. [redacted].  ·         Mr. [redacted] agreed to remove a skytube(not skylight) in our living room however he was paid  $300.00(check #[redacted]) for this service per his request. The skytube was never removed as shown in the attached picture. ·         Cedar – Mr. [redacted] solicited us requesting to cut/remove cedar trees from our property as he had an agreement in place with someone who would purchase the trunks from him. I agreed as he said he would do this at a cost of $1,500.00 which would cover the rental of a bobcat and his crew as his profits would come from the trunks sold. After starting on the project Mr. [redacted] sent notification that his agreement fell through and that he would not be able to cut more or remove the trees cut as he was now upside down on the project. Mr. [redacted] suggested that he rent a chipper instead of hauling the debris off property at a cost of $500.00. We preferred to have the limbs removed as originally agreed however we were willing to have the limbs chipped as we would be able to use the mulch for horse/walking paths at a later date. The attached pictures shows the piles of trees left onsite as no chipping was ever performed or mulch piles left as agreed. When my wife met Mr. [redacted] at the property on August 25th to let him know that we had made the decision to go with another contractor he was very angry and made several off color comments that we felt were inappropriate. Thankfully our well vendor was onsite at the time and witnessed the event. Mr. [redacted] has also sent several threatening emails to my personal email address in response to our filling with the Revdex.com. Due to Mr. [redacted]’s aggressive nature we are willing to accept a huge financial lose on this and only accept $6,900.00 to help cover some of the costs/damages caused by Mr. [redacted] and D&C Landscaping and Construction.  We would prefer to have the roof replaced and cedar removed or chipped by a Revdex.com approved licensed contractor at Mr. [redacted]’s expense however we are willing to accept a refund in lieu as we are not comfortable having any of this work performed by Mr. [redacted] or any employee of D&C Landscaping and Construction. Mr. [redacted] claims he returned( or we stole according to his emails) the final draw payment of $6,000.00 however that is not true and has been verified by our credit card vendor on numerous occasions. Had we received the refund of $6K as requested on August 26th we would not have needed to file a complaint with the Revdex.com.  It is our intention to come to a resolution on this matter through the Revdex.com or mediation so we can move forward with our lives and act as an example for others.

Complaint: [redacted]
I am rejecting this response because:We have received DC
Construction’s response to our initial complaint, and will offer our rebuttal
to his response, point by point. DC Construction (hereafter
DCC) writes, “Starting with whatever he
is deeming to be inadequacy and unsafe work, as it is an inspectors job to pass
or fail the builders work, and/or to clarify specific ruling to whether
something is up to code.” DCC is correct: it is an inspector’s job is to
pass or fail construction work, and on September 16th, a City of
Austin inspector reviewed DCC’s work and found the following failures, as noted
in the report left at the worksite: “joist and subfloor will need to be 18”
above ground or be treated … Engineer or architect letter required on
foundation for addition”. DCC’s subs had used
untreated wood for the subfloor; upon receiving the inspector’s opinion and pointing
this out to DCC, we received another invoice from DCC estimating that his remediation
of the problem his team had created would cost us, the customer, an additional
$520. Months later, after we had finally fired DCC, we paid an independent subcontractor
over $600 to fix the inadequate subfloor work. As the City of Austin inspector
further notes, DCC’s foundation work would require outside authorization to
pass inspection. DCC had failed to prepare the proper foundation for the
bathroom expansion, using concrete pads floating on the ground instead of proper
rebar-reinforced spread foot piers. Independent engineers and architects we consulted
about DCC’s work agreed that the concrete-pad approach was indefensible for
inspection purposes and that they could not, as the situation stood, supply the
required letter to pass inspection. When this was brought to DCC’s attention,
DCC charged us an additional $650 to dig holes and place sono-tube forms. Once
dug, the sono-tubes sat empty in their holes and unfilled for weeks during
inclement weather that compromised the integrity of the forms and filled with
water and dirt. This inability to complete this work is just one examples of
DCC’s inability to complete tasks.  Even had they been
completed, the sono-tube piers did not allow for proper spread foot, rebar-reinforced
footings.  DCC should have known this
basic code requirement for foundation footings, as it is cited in the 7th Edition “Code Check” guide DCC provided at the worksite. After multiple
conversations about the importance of complying with code, DCC brought the
guide as a reference, and as a reason to keep DCC on the job, claiming it would
“keep him honest”. Despite this sort of claimed adherence to the code, upon reviewing
DCC’s revised sono-tube solution, outside engineers – as required by the
inspector - determined that they would be unable to support DCC’s fix. We had
to pay a separate contractor more $800 in addition to the funds paid to DCC to
redo the piers properly and have them poured according to code. In these two instances –
the untreated subfloor and the inadequate foundation - DCC’s work failed to
meet inspection requirements as noted by the City of Austin and outside
engineers, and ended up costing us time and money to remedy. As to our assertion that
DCC’s work was unsafe, we found our health and safety compromised in two ways due
to shoddy building: First, the job that DCC’s subs
did in order to prepare our new doors for installation was unsafe: none of the
vertical supports were attached to the ground, but were left unsecure, a 20
foot span of wall floating on a concrete slab, for weeks. This issue was brought
up, but never addressed.  DCC proceeded
to install doors on the unsecured wall with no intention to anchor it to the
ground. DCC was content to leave this wall un-anchored and even offered to
cover up the work with a drywall finish out of the interior walls at additional
expense to us. We had to hire another
outside at an additional cost of $5,400 to remove the unsafe wall and install
an anchored wall and properly install the french doors so they would not topple
over and bring the roof down.  DCC argues that code
varies from city to city -- “As every
city has different requirments [sic] for different applications”, but
surely safety concerns are universal: no city would allow a 20-foot span of
wall to float, unanchored, on a concrete slab. Second, DCC’s disregard for safety
is again evidenced during our roof installation.  DCC removed our old roof and failed to
properly seal the framing and left our roof open for over a month while DCC was
unable to schedule the installation of our new roof. During this period of time,
from August to October, three major rainstorms hit Austin and our home
resulting in water pouring into our home, down our walls, into our attic and
master bedroom.  Although we notified DCC
about the anticipated rain, proper preparations were not made to ensure that
our roof was sealed with a plastic membrane. As a result, water entered on home
on multiple occasions.  We spent evenings
in a panic, trying to catch and divert water flow with buckets and towels while
unable to reach DCC on the phone. After the first storm, we texted DCC to
announce another was coming, but our pleas were ignored and we flooded again.
The third storm found us in better shape, but still with the back room leaking.DCC states that “A refund in the amount of $14,644.50 is
denied and unacceptable in regards to constant change orders to the scope of
work as well as added work; [redacted] on multiple occasions used my labor without
notifying me, for personal side projects not contracted to be performed by my
crew or company. Labor costs which I am/was responsible to pay my employees.”
DCC was never reluctant, unwilling or unable to offer services to perform
additional work. Text messages and invoices substantiate this fact. As to DCC’s
claim that labor was used without notifying him: this was never raised to our
attention and, since we paid for work that was never completed, we can only
conclude that this claim is false.DCC then writes that “Furthermore, if [redacted] [sic] claims the work
was inadequate then how, might I ask did he allow such a project to get 90%
complete before thinking such…? As a matter of fact, I have emails requesting
added scopes of work just days before he terminated my company from the job
site.” DCC asks a legitimate question: how could we continue to use DCC’s
service when work was inadequate? Rather than terminate DCC outright, it was
our approach to work within his abilities and notify him when work was
deficient. Our documentation substantiates concerns expressed about safety,
quality of work, inability to complete work, and general concerns. DCC’s
responses consistently assert an ability to make it right with verbal
reassurances that we would be happy with the finished work. DCC’s impulse to
blame us for continuing to believe him lay bare the problem at the center of
this dispute: he was unable to perform the work to code and safety, but assured
us that everything would be fine. He repeated this line: “I promise you’ll be
happy”; we are not happy. DCC says that “Termination came because [redacted] now has the
project to the point where he can complete it himself as he has renovated the
majority of the home himself before I was hired on.” This is patently
false. We have relied on outside contractors to fix the work that DCC was paid
for and then (a) failed to complete; (b) never started; or (c) completed
inadequately. Work that DCC failed to complete includes: bathroom extension
installation and sheetrock, and front sidewalk. Work that DCC never started includes:
exterior roof soffits and bird boxes. 
Work that DCC completed inadequately includes siding, exterior fascia,
doors and windows, wall framing, bathroom foundation, and bathroom floor joists. DCC states that: “Finally, upon request of [redacted], constantly
having my crew remove and reinstall work such as doors and windows three times
for his personal opinions on install methods. Windows and doors that
had already been installed completely and correctly to any code
requirement.” This is another falsehood. We did not ask DCC to install door
and windows three times based on personal installation methods: we asked them
to be installed correctly, according to manufacturer specifications which were
provided to DCC.  After the first two
installations were inadequate, we stopped work and sought independent assessment
to advise us of the deficiencies in DCC’s work. Those inadequacies included:
over tightened screws in the nailing fin; failure to anchor the doors laterally
into the frame wall (a wall which was floating unanchored to ground – refer to
earlier detail); installation of doors with door packing material wedged
between door and frame; missing door sills in door installation; out-of-plumb
door installation; and out-of-level window installation. None of these
deficiencies represent an issue over “personal opinions” but rather, a glaring
incompetency in DCC’s construction capabilities.DCC asserts that “I have all documents as well to show proof
of [redacted] requesting for me to do "cover up" work to hide
construction he was not getting properly inspected from the city requirements,
example being drywall and electrical to cover up frame work. I declined doing
that work, so I assume that was the main reason for him terminating my company
from the project.” These are two lies. First, as proved by a text message
of July 19th, DCC urged us to skip the permitting process: “Truly, I
would say no [to applying for a permit], as it is a cause for a lot more
paperwork and delay…” Then, once we had received a stop work order and gone
through the permitting process, he urged us to cut more corners and complete
work without inspection. When it came to completing drywall in the back room,
on October 30th, DCC asked “So did you want me to submit drywall
quote to do this weekend?” We declined. DCC's blatant disregard to the permitting process and laissez-faire attitude to regulations has caused us significant stress over the past five months as we have labored to make right the poor decisions resulting from his advice. DCC’s final assertion that
“There is no other outstanding balance on
work needed done by my company for [redacted]. However, there is an outstanding
balance due from [redacted] for around $10k” is untrue. DCC issued an invoice after he were fired. Invoices and payments are available to show that we have paid for
work that was not completed. DCC claims to be unpaid for work related to
sanding, priming and painting siding. We paid the invoice for siding prep in
full and by DCC’s admission then, the work took him “all weekend” – not five days as
claimed in this statement.  Indeed, this
siding installation that was paid for in full was never completed and the work
that was completed was done with poor workmanship that we are having to pay
someone else to correct.DCC’s ability to make
counter-claims to our assertions is supported not through true statements or
reliable accounts, but by poor accounting practices, exaggerations, and lies. We
hope to be made whole again through arbitration with the RevDex.com and can provide any supporting documentation upon request. 
Regards,
[redacted]

I hired DC Landscape & Construction to do some remodeling and landscaping at my home. I needed a loft converted into a 4 bedroom, and some other upgrades to my kitchen, bath, and painting of the entire home. Corey and his crew got right to work and each day thru the process my home was swept up and cleaned up well to the point I could still live through what can become a stressful situation. Corey and his crew were delightful, with a great work ethic. What I really appreciate about this company from the office manager and the crew is that they communicate well. They do what they say. I am very happy with this company and I would absolutely recommend them to anyone.

I hired DC Landscape & Construction to build a waterfall in my backyard. The owner, Corey D[redacted] came to my house and told me he could do it and what a great job he would do and he would make sure I was satisfied. He assured me he would be onsite the entire time except to leave for materials. Instead he sent some workers to do the job. He never showed up to make sure they knew what they were doing or to see what kind of job they were doing. I hired Corey because he assured me that he knew what I wanted and would do a great job. Instead I got a few workers that tried to put together a waterfall. They had no concept of how it should look or how to design. I asked Corey to come over and look at the job they had done and he wouldn't even do that. Once he got his money, he didn't care. He doesn't stand behind the work he promises and doesn't even care enough to come out and look at the quality of work he is sending his people out to do. He is dishonest, will tell you what you want to hear, then take your money and leave you with disappointment.