My fiancé and I used this service to move apartments in AlexandriaHe and his friend had used the service before and had a perfectly pleasant experienceThe same was not true this time aroundThe packing team was one man short so we had just one guy show up to pack up rooms; he spent out of hours just packing up the kitchen! JUST THE KITCHEN! We had to call two to come over to help us pack up the other rooms before the movers arrived! The movers got there on time but did an unimpressive job loading the truck (kept missing items that we had to point out were supposed to be loaded, did not wrap furniture in blankets, didn't perform an inventory)Our new place was about miles from the old place, and within that miles they managed to damage pieces of furnitureOur end table was scratched, our book shelf and headboard broken, and the couch ruinedRobin exhibited an attitude over the phone when we called to complain about our service and reconcile the billI used to be in the military and have experienced many different moves over the years; this was the worst moving experience I have ever had!
A.H. is someone who extorts huge discounts from services and vindictive and embarrassed when called out on how damaged and wrecked her furniture. The guys she is taking about our still working for DC Top Choice Movers and are top notch movers. Below is a previous response from the company listed elsewhere:
These customers had a first rate packer. Yes his partner got sick so I sent him early and for 6 hours instead of 3. Did anything in the kitchen break? No. It is by far the most time consuming room as every dish has to be wrapped. As far as damage we pointed out so much damage and scratches to them prior to moving. Is it possible we added to the scratches? I don't know the guys did not think so but it is possible so I gave them discount on their move even though again furniture was very damaged and scratched from previous wear and tear. Customers complaints were heard and discount was given. This lady exaggerates which is not fair, and she was dealt with fairly and compensated.
My fiancé and I used this service to move apartments in Alexandria. He and his friend had used the service before and had a perfectly pleasant experience. The same was not true this time around. The packing team was one man short so we had just one guy show up to pack up 5 rooms; he spent 5 out of 6 hours just packing up the kitchen! JUST THE KITCHEN! We had to call two to come over to help us pack up the other rooms before the movers arrived! The movers got there on time but did an unimpressive job loading the truck (kept missing items that we had to point out were supposed to be loaded, did not wrap furniture in blankets, didn't perform an inventory). Our new place was about 3 miles from the old place, and within that 3 miles they managed to damage 5 pieces of furniture. Our end table was scratched, our book shelf and headboard broken, and the couch ruined. Robin exhibited an attitude over the phone when we called to complain about our service and reconcile the bill. I used to be in the military and have experienced many different moves over the years; this was the worst moving experience I have ever had!
DC Top Choice Movers is the best full service moving company in DC. Our expert and DC movers offer professional local moving services in Washington DC. We will make your moving a lot easier and less stressful. Email us at [email protected] or call at (703) 679-7761 for DC Moving. http://dctopchoicemovers.com/
My fiancé and I used this service to move apartments in AlexandriaHe and his friend had used the service before and had a perfectly pleasant experienceThe same was not true this time aroundThe packing team was one man short so we had just one guy show up to pack up rooms; he spent out of hours just packing up the kitchen! JUST THE KITCHEN! We had to call two to come over to help us pack up the other rooms before the movers arrived! The movers got there on time but did an unimpressive job loading the truck (kept missing items that we had to point out were supposed to be loaded, did not wrap furniture in blankets, didn't perform an inventory)Our new place was about miles from the old place, and within that miles they managed to damage pieces of furnitureOur end table was scratched, our book shelf and headboard broken, and the couch ruinedRobin exhibited an attitude over the phone when we called to complain about our service and reconcile the billI used to be in the military and have experienced many different moves over the years; this was the worst moving experience I have ever had!
A.H. is someone who extorts huge discounts from services and vindictive and embarrassed when called out on how damaged and wrecked her furniture. The guys she is taking about our still working for DC Top Choice Movers and are top notch movers. Below is a previous response from the company listed elsewhere:
These customers had a first rate packer. Yes his partner got sick so I sent him early and for 6 hours instead of 3. Did anything in the kitchen break? No. It is by far the most time consuming room as every dish has to be wrapped. As far as damage we pointed out so much damage and scratches to them prior to moving. Is it possible we added to the scratches? I don't know the guys did not think so but it is possible so I gave them discount on their move even though again furniture was very damaged and scratched from previous wear and tear. Customers complaints were heard and discount was given. This lady exaggerates which is not fair, and she was dealt with fairly and compensated.
My fiancé and I used this service to move apartments in Alexandria. He and his friend had used the service before and had a perfectly pleasant experience. The same was not true this time around. The packing team was one man short so we had just one guy show up to pack up 5 rooms; he spent 5 out of 6 hours just packing up the kitchen! JUST THE KITCHEN! We had to call two to come over to help us pack up the other rooms before the movers arrived! The movers got there on time but did an unimpressive job loading the truck (kept missing items that we had to point out were supposed to be loaded, did not wrap furniture in blankets, didn't perform an inventory). Our new place was about 3 miles from the old place, and within that 3 miles they managed to damage 5 pieces of furniture. Our end table was scratched, our book shelf and headboard broken, and the couch ruined. Robin exhibited an attitude over the phone when we called to complain about our service and reconcile the bill. I used to be in the military and have experienced many different moves over the years; this was the worst moving experience I have ever had!
DC Top Choice Movers is the best full service moving company in DC. Our expert and DC movers offer professional local moving services in Washington DC. We will make your moving a lot easier and less stressful. Email us at [email protected] or call at (703) 679-7761 for DC Moving. http://dctopchoicemovers.com/