D&D Tree Works

I just had D and D tree works from Stow Mass take out 35 Large and Small trees in my back yard at [redacted], not only did they do a great job, they took great care of my property while working, they took two days, but it was a big job with some trees 80 ft tall. I liked them so much I have them coming back in the spring to cut 4 very large pines close to my house. I would highly recommend them to anyone looking for a good tree service. [redacted]

Review: [redacted] from D&D Tree Works was hired to remove three trees and some shrubs from our backyard. They brought a truck into the yard which sank into the dirt so that the tires were partially buried. When they worked to remove the truck, they created 8 inch deep tire tracks through out the yard. Also, to get the truck out of the yard, they lifted the fence from its placement. They put the fence back after the truck was removed but did not lower it back fully into the ground. They also broke a part of the fencing. They promised to come back the following week to repair the damage done to the yard. As a family emergency came up, we paid the boss for the entire job with the understanding that they would finish the job. They removed two of the three trees, but only cut the third tree in half. After eight months, with our calling D&D Tree Works multiple times, they have refused to answer our calls or repair the damage done by their workers.Desired Settlement: We would like them to fix the damage done to the dirt. They whould remove the ruts in the ground so that we can use our lawnmower without doing damage to the mower.

Business

Response:

Dear Revdex.com,

D&D Tree Works contacted Mr. [redacted] of [redacted] Avenue, [redacted], Mass. and it was agreed that we will be fixing the damage done to the dirt on said property. We will remove the ruts in the ground so that he can use his lawn mover without doing damage to the mower.We will bring in loam to the rut and grass seed for the lawn.Mr. [redacted] is happy with this agreement.

Owner D&D Tree Works

32A Hudson Road

Stow, Mass. 01775

Consumer

Response:

I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint.