DDS, Inc. Reviews (1)
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DDS, Inc. Rating
Description: DRUG & ALCOHOL SCREENING & TESTING
Address: 7618 17th Ave, Brooklyn, New York, United States, 11214-1106
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Review: [redacted] roofs were replaced 2012 by D.D.S Roofing.I have a serious leek this year extending from my Kitchen into my Family Room.Also a small leek on front room ceiling and on wall close to the base board.I contacted my on site manager ([redacted]) and was told that the problem is between me and the roofer. After phoning the roofer 3 times and asking for someone to come out and check my roof for problems. I have not received a return call or a resolve. I can not have the areas painted and repairs done until the problem is corrected.I appreciate any help with this matter.Thank YouDesired Settlement: Repair and correct the area of roof that needs repair.Do the painting and repairs that the leaking roof has created.
Business
Response:
Date of Inspection: Monday. April 14, 2014
Present:
homeowner
[redacted] DDS roofing foreman
[redacted] DDS acountnt representative
Customer reported apparent leak in January 2014.
We (DDS) responede in January to investigate, however, the inspection was not conclusive since the area was covered with ice and snow. We removed Ice and snow but the area was frozen, preventing us to open roof areas.
Customer called again in March 2014. At this point we wanted to set up a meeting with the homeowner, DDS and [redacted] rep to meet at the same time to evaluate the problem.
We met 4/14/14 at Mrs. [redacted]’s home. We saw two (2) leak areas.
l. The first leak area at the froy bedroom ceiling. We found the front gutters were severely clogged and causing source of ice and snow damming up the siding. We cleaned the gutter drain out for the homeowner and explained this needs to be cleaned on a regular basis. Both the [redacted] rep and our foreman felt this leak was not a roof issue.
2. The second leak area was at the ceiling of the family room/kitchen area. We agreed the roof above was not designed well for snow and ice accumulation. instead, it's idea to trap snow and ice. We found the flashing at the roof where the siding meets was there but not high enough to block such heavy accumulation ice and now, like we had this winter.
We will remove capping and this area as: discussed, no charge to the customer or the association
We apologize to Mrs. [redacted] fur any inconveniences she has experienced and will make the repair as quickly as possible;