I am responding to her rejection, As I told her multiple times as soon as I had a equipment in the area to resolve the problem that she had with her driveway I would get it addressed Today we had equipment not far from her place so we went to her place and done the repair to the low spot on her driveway We hope she is satisfied with the repairs and we look forward to putting this problem behind both of us
To whom this may concern, I have made contact with [redacted] multiple times throughout the winter and spring explaining to her that the weather was too bad for us to come in the dead of winter to do repairs on her drive I explained to her in the spring that we are trying to get a crew out there every time she calls all she wants to do is scream and yell and holler at me about a small low spot in her driveway I've told her multiple times that I will fix the driveway for her as soon as I can I've tried calling her And emailing her multiple times to work together to get this matter resolved she called me a liar she hangs up on me she screams and yells now she's asking for full refund for a small low spot at her driveway that's not going to happen if she wants we can set up a time and date I can come out and inspect the driveway as I've ask her to multiple times and we can go from there on when I can get a crew available to do the necessary repairs that fall under her one-year warranty she has my cell phone number and my email she can contact me on my cell at ###-###-#### for email me at [redacted] we need to get together and set up a date that is convenient for both of us to inspect the driveway so we can take care of any repairs that fall under her one year warranty We have absolutely no problem taking care of any warranty issues she has with the driveway as long as they are covered under her one year warranty the driveway will be fixed in a timely manner as I have explained to her time and time againThanks
Complaint: [redacted] I am rejecting this response because:I am not going to bother responding to his claims that all I need to do is contact him and we will set a date that works for both of us I have attached all copies of our emails and texts messages and you will see that is exactly what I have been asking for the last months and he never gives me an answer or just blows me off The day he was notified of this claim he showed up to my house to look at the driveway So that has been completed He can now come out a repair the driveway I do not need to be there I would like it repaired before the end of July Regards, [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]
In reply to my issue with Action Asphalt They did come out and repair some of the weeks damage there was a tie in area that they said they wold fix last year when the job was done That spot is still as it was I mentioned it to them again and said I would let them know when or if it fails, it they would repair it some time in the future, then I was fine with what they did for now I expect they will be doing more paving for us in the future with their willingness to come out and repair issues.thank you
I am responding to the complaint filed by [redacted] I met with [redacted] on 5/and looked at the property we agreed that I would give them a seal coat over the entire surface of asphalt I installed and that would be satisfy both parties I believe this matter is completely resolved we have an agreement between action asphalt and [redacted] with RV [redacted] we are hoping sometime this week to get it seal coated it depends on the weather and time that works for both parties as I said I believe this complaint to be fully resolved thank you
To whom this may concern, We made contact with [redacted] last week about the grass growing through the job we put in for him we had a crew go out there on Monday and resolve the problem for [redacted] he was pleased with the work we done we do not offer guarantees against vegetation growth but we did stand behind the issue with with some weeds popping up on the edge of the pavement our goal is to please all of our customers and assure her satisfaction to everyone [redacted] was very satisfied with the outcome of the repair work he is supposed to be writing a response if you have any further questions feel free to contact us thank you
I am responding to her rejection, As I told her multiple times as soon as I had a equipment in the area to resolve the problem that she had with her driveway I would get it addressed Today we had equipment not far from her place so we went to her place and done the repair to the low spot on her driveway We hope she is satisfied with the repairs and we look forward to putting this problem behind both of us
To whom this may concern, I have made contact with [redacted] multiple times throughout the winter and spring explaining to her that the weather was too bad for us to come in the dead of winter to do repairs on her drive I explained to her in the spring that we are trying to get a crew out there every time she calls all she wants to do is scream and yell and holler at me about a small low spot in her driveway I've told her multiple times that I will fix the driveway for her as soon as I can I've tried calling her And emailing her multiple times to work together to get this matter resolved she called me a liar she hangs up on me she screams and yells now she's asking for full refund for a small low spot at her driveway that's not going to happen if she wants we can set up a time and date I can come out and inspect the driveway as I've ask her to multiple times and we can go from there on when I can get a crew available to do the necessary repairs that fall under her one-year warranty she has my cell phone number and my email she can contact me on my cell at ###-###-#### for email me at [redacted] we need to get together and set up a date that is convenient for both of us to inspect the driveway so we can take care of any repairs that fall under her one year warranty We have absolutely no problem taking care of any warranty issues she has with the driveway as long as they are covered under her one year warranty the driveway will be fixed in a timely manner as I have explained to her time and time againThanks
Complaint: [redacted] I am rejecting this response because:I am not going to bother responding to his claims that all I need to do is contact him and we will set a date that works for both of us I have attached all copies of our emails and texts messages and you will see that is exactly what I have been asking for the last months and he never gives me an answer or just blows me off The day he was notified of this claim he showed up to my house to look at the driveway So that has been completed He can now come out a repair the driveway I do not need to be there I would like it repaired before the end of July Regards, [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]
In reply to my issue with Action Asphalt They did come out and repair some of the weeks damage there was a tie in area that they said they wold fix last year when the job was done That spot is still as it was I mentioned it to them again and said I would let them know when or if it fails, it they would repair it some time in the future, then I was fine with what they did for now I expect they will be doing more paving for us in the future with their willingness to come out and repair issues.thank you
I am responding to the complaint filed by [redacted] I met with [redacted] on 5/and looked at the property we agreed that I would give them a seal coat over the entire surface of asphalt I installed and that would be satisfy both parties I believe this matter is completely resolved we have an agreement between action asphalt and [redacted] with RV [redacted] we are hoping sometime this week to get it seal coated it depends on the weather and time that works for both parties as I said I believe this complaint to be fully resolved thank you
To whom this may concern, We made contact with [redacted] last week about the grass growing through the job we put in for him we had a crew go out there on Monday and resolve the problem for [redacted] he was pleased with the work we done we do not offer guarantees against vegetation growth but we did stand behind the issue with with some weeds popping up on the edge of the pavement our goal is to please all of our customers and assure her satisfaction to everyone [redacted] was very satisfied with the outcome of the repair work he is supposed to be writing a response if you have any further questions feel free to contact us thank you