De Soto Towers Inc

bryan *** placed orders with us (*** and ***), and both orders were red flagged as highly possible of fraud with the credit card that was usedwe use *** as a 3rd party credit screening company to review all our credit card purchases to protect us against fraudthis complaint had
credit scores in the 80's (credit scores are # from *** with being good and being terrible) is incredibly high for credit card purchasewe reached out to this customer and offered to email him *** *** invoice to be paid that way and then ship, but we received no responsewe need to reserve the right to cancel and refund orders that are red flagged, because if we go against the credit rating, we will have no recourse to collect our funds in the event of fraud

I resolved the issue with Packer Shoes so I would like to close my compaint(#***)

Order* *** Jun 25, 12:00am was received from *** *** and and was red flagged as high risk of fraud by a 3rd party credit screening company (subuno is the coname) with a risk score of out of being considered good and badWe try and take precautions because we receive
many orders that are fraudulent, and in the past if we honor and ship an order that is considered red flagged/high risk, we will have no recourse to collect our money in the event of fraudMost of our orders that are paid using a credit card receive a credit score of under 5, this order in question was We should certainly be allowed to protect ourselves in the event of fraud, it should be on the customer to make sure they are being honest and truthful, in this case obviously something was wrongIf any other information is needed please dont hesitate to contact us, it would be a terrible shame to have a complaint against us by a customer who understandably might be upset, but we have to be allowed to protect ourselvesOther customers who purchased the same or similar item had no issues and their orders were fulfilled, why this particular customer was red flagged ? I think the customer themselves will know the answer as to what he or she might have done to trigger the red flag high risk warning

Order[redacted] Jun 25, 12:00am was received from [redacted] and and was red flagged as high risk of fraud by a 3rd party credit screening company (subuno is the co. name) with a risk score of 69.48 out of 100. 1 being considered good and 100 bad. We try and take precautions because we receive...

many orders that are fraudulent, and in the past if we honor and ship an order that is considered red flagged/high risk, we will have no recourse to collect our money in the event of fraud. Most of our orders that are paid using a credit card receive a credit score of under 5, this order in question was 69.48. We should certainly be allowed to protect ourselves in the event of fraud, it should be on the customer to make sure they are being honest and truthful, in this case obviously something was wrong. If any other information is needed please dont hesitate to contact us, it would be a terrible shame to have a complaint against us by a customer who understandably might be upset, but we have to be allowed to protect ourselves. Other customers who purchased the same or similar item had no issues and their orders were fulfilled, why this particular customer was red flagged ? I think the customer themselves will know the answer as to what he or she might have done to trigger the red flag high risk warning

I resolved the issue with Packer Shoes so I would like to close my compaint. (#[redacted])

bryan [redacted] placed 2 orders with us ([redacted] and [redacted]), and both orders were red flagged as highly possible of fraud with the credit card that was used. we use [redacted] as a 3rd party credit screening company to review all our credit card purchases to protect us against fraud. this complaint had...

credit scores in the 80's (credit scores are # from [redacted] with 1 being good and 100 being terrible) 80 is incredibly high for credit card purchase. we reached out to this customer and offered to email him [redacted] invoice to be paid that way and then ship, but we received no response. we need to reserve the right to cancel and refund orders that are red flagged, because if we go against the credit rating, we will have no recourse to collect our funds in the event of fraud.