Sign in

Dead Sea Secret

Sharing is caring! Have something to share about Dead Sea Secret? Use RevDex to write a review
Reviews Dead Sea Secret

Dead Sea Secret Reviews (3)

Sales were made without the purchasers complete permission. Also, items were purchased without being made aware that there was a no refund policy.3 Purchases were made on 12/18/2014 for $321.00, $267.50 and $214.00 from Dead Sea Secret in the [redacted] using a [redacted]. The sales representatives were highly aggressive in their sales pitch, prices seemed to be fabricated and inflated and after repeatedly being shown demonstrations of their product, they made me feel as if I had very little choice in purchasing the product and seemingly commandeered my debit card. The day after making the purchase, I researched reviews online and found the majority of them to be horrible reviews. I then took the items back to the kiosk in the Mall, still untouched and in the bag that they put it in, to request a refund. They pulled out a hidden sign that stated that there was a no refund policy. The representative also pointed out that it stated the same thing on the receipt. I'm left to wonder how I could have possibly known that, especially since the receipt was printed after the purchase was made. The representative also went on to say that they do cannot accept a return because of an obscure policy upheld by the "department of health". So I'm again left to wonder why they would accept an exchange, but not a return. So, I then visited the Mall management office to get further information on the matter and they said that there was nothing they could do because Dead Sea Secret was a seperate entity from the Mall. I'm assuming that they didn't want to intervene because they don't want to risk losing the revenue being garnered from this business. I have not touched the products or removed them from its packaging, I feel scammed and would like a full refund.Desired Settlement$802.50

Complaint"Free" or "promotional" Items added to the sale, unrequested. Total hidden while receipt signed. Refused a refund.My son (who is in the armed forces and unable to make this complaint himself without access to the online form or a phone) went to a mall during his weekend liberty. He was pitched a sale by the salesperson and agreed to buy ONE small item (a moisturizer)which was touted as "on sale" for $50. She began to bag it and he put his card on the counter which she took, and then she began throwing OTHER things in the bag. When he objected and asked how much THAT would all be, she said, "Oh don't worry, some free samples and promotional stuff." After she rung it up, she brought him the receipt with the card face down across the top half of the SECOND receipt (A much shorter piece that does not have the DETAILS of the sale, only the total and tax), laying it out like she was going to watch him sign and match it against his signature on the back to make sure he wasn't forging, and then she whisked the receipt away and stuffed it in the bag while handing his card back to put in his wallet. He looked at the receipt after taking a few steps away, and then called me when he saw it, but when he turned around and asked to return the items he did NOT want, she told him "No refunds". Desired SettlementSimply the right to return the products for a full refund.

Offered a bundle of products for 149$. When I turned down the offer, a deal was given to buy one product for 89$, with extra promotional items given for free. I was then charged, without being told, for these promotional items for a total of 139.10$. I was not made aware of their "no refunds" policy until after the purchase was made. The manager was "Unavailable" to speak with me when I attempted to return the unopened items with receipt to get a refund.Product_Or_Service: Skin care productsDesired SettlementA full refund of $139.10 to card used to make purchase.

Check fields!

Write a review of Dead Sea Secret

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Dead Sea Secret Rating

Overall satisfaction rating

Description: Skin Care Suppliers

Address: 375 Jacksonville Mall, Jacksonville, North Carolina, United States, 28546-7350

Phone:

Show more...

Add contact information for Dead Sea Secret

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated