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Dealz on Wheelz

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Dealz on Wheelz Reviews (4)

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: That is total [redacted] and lies but hey gotta do what they have to I guess to keep there Business name [redacted] I would have gladly taken new tire but they was not offered and yeah upset I would say we was it's been junk from day one. And happy the next yeah I was happy I just went and payed my st on time and didn't even talk so okay again lies. Yeah I was upset when you spend your savings and junk vehicles and I didn't refer the person to them my sister did but she's having same problems with hers also and them. Regards, [redacted]

To whom it may concern in response to claim#[redacted]Holly Franklin and her mother Penny Wise purchased a 2010 [redacted] VIN# [redacted] on 10/15/2016. Odometer reading 172,713. The customer has been happy one day, and Crying hysterically the next. She has even referred two Customers...

to us, including her sister. So we're very sad/confused to see this claim. [redacted] and [redacted] BOTH signed the Contract, and they were both fully aware that the vehicle was sold ASIS, as ALL Our Vehicles are. We've tried to address and fix any problems she may have FOR FREE. including a set of tires. But we can't fix problems we legitimately don't see. At one point she gave us a hand Written estimate/bill (11/09/2016) from Advance Auto in Hagerstown MD for $395. $139.50 part/S64.50 labor of that was for a "map sensor' which after calling 3 parts stores on speaker phone in front of a hysterical [redacted] and [redacted] we quickly realized there are NO "map sensors' even on a 2010 [redacted].... The reason Neil (our GM) told her to sell her [redacted] at the time of pay off is simply because she Constantly seemed unhappy with the [redacted] in general. :-/ He actually gave her a break on her pay off, SAVING HER HUNDREDS of dollars that he certainly did NOT have to do. And the reason we only had a photocopy of the title and not the actual title, is because we were robbed, yes ROBBED 12/18/2016, Winchester City police report# [redacted]. At the time of early pay off April 7, 2017, they were given a letter of lien release and a WV DMV-4 form. Which will suffice at any WV-DMV to receive a clean and clear title. We are truly sorry for her bad experience.

From: [redacted]<[redacted].com>Date: Thu, Jul 28, 2016 at 3:25 PMSubject: Complaint has been resolvedTo: [email protected],My name is [redacted] and I opened a complaint and since then the business has resolved this issue.My complaint id# is: [redacted]Thank you[redacted]...

[redacted]Sent from my [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because:
That is  total  [redacted] and lies but hey gotta do what they have to I guess to keep there  Business name [redacted]  I would have  gladly taken new tire but they was not  offered  and yeah upset I would say we was it's been  junk  from day one. And happy the next yeah I was happy I just went and payed my st on time and didn't even talk so okay again lies. Yeah I was upset when you  spend your savings and junk vehicles  and I didn't  refer the person to them my sister did but she's having  same problems with hers also  and them.
Regards,
[redacted]

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Address: 1202 Berryville Avenue, Winchester, Virginia, United States, 22601

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