Dean's Quality Transmission, Inc.

The company asked to have the invoice sent to them, and I did so. It is awaiting pickup by them I assume that I can receive email from you, and ask that you alert me to their response Thank you** ***

Please have the customer submit the invoice from the dealer to our facilityWe would like to see what was done to resolve the vibration issueAt that time we will review his request for a refundWe apologize for our previous former manager's lack of follow through to this customers
concerns

We have reviewed the customers documentation have issued a full refund in the amount of $ todayWe apologize for our former managers lack of follow thru on this matter