Initial Business Response /* (1000, 14, 2015/07/02) */
I, Venancio [redacted], owner of Maranatha Auto Sales, sold a 2002 Chevy Imapala to [redacted] on April 24th, 2015. The reason why the title of the Chevy Impala was so late was because; I sent it to get process in the BMV in...
Indianapolis, Indiana on May 4th 2015. With the process of the rebuild title, it can take up to 3 weeks to get the title back. [redacted] did receive the title on May 15, 2015. If you have any other concerns or question, do not hesitate in contacting me at the address mentioned above or [redacted].
Initial Consumer Rebuttal /* (3000, 16, 2015/07/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
First off they never told me it was a rebuilt title and I didn't get the title on May 15th, 2015. I got it on May 22nd, 2015, two days before the 30 temporary plate expired. They should of told me it was a rebuilt title being it was a car dealership is where I bought it and every time I went to the dealership or called they always had an excuse as to where/when the title will be there. This is not a professional dealership and how they work is unacceptable. The owner has a guy who sells cars for him but the cars on not on his lot and then when someone buys the car they take them to the dealership and that's when the owners fills out the paperwork and gives the person a 30 day temporary plate and then the guy gives the owner $150.00 "the sales tax" and the other guy pockets the rest of the money. This car dealership needs to be investigated into and I heard I wasn't the only one they sold a car to and got a rebuilt title from and was never informed before I purchased the car. BAD BAD BAD BUSINESS!!!
Initial Business Response /* (1000, 14, 2015/07/02) */
I, Venancio [redacted], owner of Maranatha Auto Sales, sold a 2002 Chevy Imapala to [redacted] on April 24th, 2015. The reason why the title of the Chevy Impala was so late was because; I sent it to get process in the BMV in...
Indianapolis, Indiana on May 4th 2015. With the process of the rebuild title, it can take up to 3 weeks to get the title back. [redacted] did receive the title on May 15, 2015. If you have any other concerns or question, do not hesitate in contacting me at the address mentioned above or [redacted].
Initial Consumer Rebuttal /* (3000, 16, 2015/07/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
First off they never told me it was a rebuilt title and I didn't get the title on May 15th, 2015. I got it on May 22nd, 2015, two days before the 30 temporary plate expired. They should of told me it was a rebuilt title being it was a car dealership is where I bought it and every time I went to the dealership or called they always had an excuse as to where/when the title will be there. This is not a professional dealership and how they work is unacceptable. The owner has a guy who sells cars for him but the cars on not on his lot and then when someone buys the car they take them to the dealership and that's when the owners fills out the paperwork and gives the person a 30 day temporary plate and then the guy gives the owner $150.00 "the sales tax" and the other guy pockets the rest of the money. This car dealership needs to be investigated into and I heard I wasn't the only one they sold a car to and got a rebuilt title from and was never informed before I purchased the car. BAD BAD BAD BUSINESS!!!