Deca Realty Co Inc

I understand the concern about these maintenance issuesHowever, Deca Realty manages the rent collection only at this property and the property owner manages the maintenanceI see in the complaint submitted that this maintenance issue was mentioned to the property owner but unfortunately I do not
have any record of the complaint because it was not communicated to Deca RealtyThis tenant has been evicted from the property for non payment of rentThe court has ordered the tenant to vacate the premise by November 17thUpon vacating the property tomorrow I will inspect this unit and ensure that the unit is not rented out until I can verify that it is a safe living space

Initial Business Response /* (1000, 5, 2015/12/07) */
Mr. [redacted] signed a one year lease renewal on June 18th, 2013 that extended his lease through May 31, 2014. On October 28, 2013 Mr. [redacted] gave notice that he would be vacating November 30, 2013 because he was purchasing a home. On November...

1, 2013 Mr. [redacted] was sent confirmation that we received his notice that explained he would be responsible for rent through February 28, 2014 per the default terms of his lease. Mr. [redacted] turned in his keys on November 27, 2013. The unit was not inspected with Mr. [redacted] present because there were no deductions from his deposit for damages or cleaning. If there had been damages or cleaning expenses Mr. [redacted] would have been given the opportunity to verify those charges. Since the apartment did not rent again until March 22, 2014 Mr. [redacted] is responsible for the three months rent we charged him. Actually, it is two months because he was credited his security deposit back on the three months rent he was charged on his closing statement which was mailed to the address he supplied when he turned in keys. This is more then generous since technically we could have held him responsible for the rent up until the apartment was rented again and any associated expenses in doing that.

The tenants have called about bugs and we have treated the unit multiple times.  We have never agreed to releasing them from their lease.   The units are treated quarterly and we have treated this unit multiple additional times.  The three attachments will explain the problem as...

well as show a proposed plan of action.

[redacted], Deca Realty took over management of the property that you were renting at [redacted] on February 20th 2017 as stated in the letter that was mailed to you on this same date. (attached) You and I spoke several times after taking over management about how you were in the process of...

purchasing a house and regarding your move out date etc. After you moved out of the property at [redacted] you then turned keys into our office at Deca Realty Co. located at [redacted]. After turning in the keys I advised that I would be doing the move out inspection and mailing you the closing statement ( attached)  within 30 days to your forwarding address which you provided to me: [redacted]. This closing statement was mailed on 4/3/17. There was no payment after 30 days of this statement so the account was mailed to collection. Sincerely, [redacted]

Initial Business Response /* (1000, 5, 2015/08/11) */
It was through Ms. [redacted]'s negligence that $12000 worth of damage was done to her apartment. The St. Louis Fire Dept.(incident # XX-XXXXXXX) determined there was "no threat or danger" and left the tenant remain in possession. Had Ms. [redacted]...

obtained renters insurance as recommended in an addendum to her lease she may have been eligible to stay at a hotel or extended stay until renovations were completed. I have been told by the insurance carrier that a check was mailed for the damages on August 10th. Once the check is received work can begin on the damages as contractor requires 50% down to begin work. I will not agree to any deduction in rent as Ms. [redacted] has continually occupied the residence since the fire and the apartment was not considered "uninhabitable by the Fire Dept. If Ms. [redacted] would like to move into another available unit at the building I would be happy to allow her to do so after an occupancy inspection on August 18th. If she does not wish to move to the other unit I would estimate work can begin the week of August 17th as we should have the insurance funds this week.

To whom it may concern: Mr. [redacted] originally applied in January 2015 for a house at [redacted]. At that time our application fee was $30. Mr. [redacted] was denied for the house due to very poor credit and a landlord who would not give rental verification because he had not given notice or paid...

his portion of the last month's rent. Mr. [redacted] applied for another house in June of 2016 at [redacted]. The application fee at this time was $35 but Mr. [redacted] was not charged the fee because he had previously applied. Mr. [redacted] was not denied for the house on [redacted] because it was rented prior to processing his application the second time. Since Mr. [redacted] only paid $30 for his original application fee we do not feel he is entitled to a refund of $70. If Mr. [redacted] can provide a receipt that he paid more than $30 we would be happy to reconsider this decision.  Sincerely, Property Manager.

Attached is the application that she signed showing that security deposits are non refundable.  We took the property off the market and canceled all appointments with future prospects.  We were holding the property for her and then she backed out.