1.This project was not based on satisfying the expectation of town inspectors Town of Orchard park, not West Seneca)The hight of the deck was determined by the deck it was to be replacing, and any professional deck builder would have known what that hight should have beenThe deck was built a few inches too short, and this contractor had corrected it by adding an unwanted, in our view unsafe make shift step as a compensation for the mistake which was brought to our attention after the factWe hired this contractor being under the impression, he was a licensed representative of [redacted] We became suspicious watching them using a gun drives fastener product instead of special fasteners recommended by ***We called the [redacted] Company and they informed us that the fasteners being used was not recommended by them, and the deck built by them will not be warrantied by ***, so we stopped them from using the method, they argued but instead of using the hidden fasteners recommended by ***, they agreed to use screws instead of the gun driven nails as they had started with, and now we have screw wholes all over the surface of the deck, which would have been avoided having used the hidden [redacted] recommend productsThe railings for the steps, was our choice, not just satisfying the inspector's expectationsThe steps structure is the most minimalistic choice chosen by any contractorWe could have chosen any contractor building this deck for us for as little as $8,- $13, but we chose this contractor because we were reassured that he understood we wanted a [redacted] deck and he understood we wanted quality, not just satisfying the minimum local codesand he was the highest priced contractorwhat we actually ended up with was a deck built with corner cutting and carelessness, and minimum requirementsOur contract was to pay a last payment of $3,when the job was completed, when we saw the mistakes particularly the lower hight of the deck the what should have been, we asked this contractor to correct the problemsHe decided to call us fussy and bad mouthing and threatening to come in and demolish the deck forcing us to inform the police department of his intentionsWe will have to have this deck corrected and it is going to cost us well beyond $3,to do thatAt this point, we don't chose to have anything further with this man, but we hope our experience becomes known to others, so they don't fall victims to this kind of behavior
1.This project was not based on satisfying the expectation of town inspectors Town of Orchard park, not West Seneca)The hight of the deck was determined by the deck it was to be replacing, and any professional deck builder would have known what that hight should have beenThe deck was built a few inches too short, and this contractor had corrected it by adding an unwanted, in our view unsafe make shift step as a compensation for the mistake which was brought to our attention after the factWe hired this contractor being under the impression, he was a licensed representative of [redacted] We became suspicious watching them using a gun drives fastener product instead of special fasteners recommended by ***We called the [redacted] Company and they informed us that the fasteners being used was not recommended by them, and the deck built by them will not be warrantied by ***, so we stopped them from using the method, they argued but instead of using the hidden fasteners recommended by ***, they agreed to use screws instead of the gun driven nails as they had started with, and now we have screw wholes all over the surface of the deck, which would have been avoided having used the hidden [redacted] recommend productsThe railings for the steps, was our choice, not just satisfying the inspector's expectationsThe steps structure is the most minimalistic choice chosen by any contractorWe could have chosen any contractor building this deck for us for as little as $8,- $13, but we chose this contractor because we were reassured that he understood we wanted a [redacted] deck and he understood we wanted quality, not just satisfying the minimum local codesand he was the highest priced contractorwhat we actually ended up with was a deck built with corner cutting and carelessness, and minimum requirementsOur contract was to pay a last payment of $3,when the job was completed, when we saw the mistakes particularly the lower hight of the deck the what should have been, we asked this contractor to correct the problemsHe decided to call us fussy and bad mouthing and threatening to come in and demolish the deck forcing us to inform the police department of his intentionsWe will have to have this deck corrected and it is going to cost us well beyond $3,to do thatAt this point, we don't chose to have anything further with this man, but we hope our experience becomes known to others, so they don't fall victims to this kind of behavior