Decks For Less

[redacted] was able to take care of ** [redacted] ' concern/complaint on today, [redacted] *** [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me

*** *** *** did not respond to my last replyIt has been over days and I have not gotten a reply

When *** called approxtwo (2) weeks ago, she wanted me to guarantee that we would be out the next week to fix (correct) the problemI informed her that we would, of course, take care of the problem, however, I could not commit that we would be out the next week.I assured her that I would
call her either on her phone number or cell number the day before we would come outShe abruptly hung up in my face
*** *** *** is going to take care of ***' issue with the deck

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.]
Regards,
  [redacted] response was not correct.  First , I have called many times and the person that answered the phone has NEVER told me when and IF they would come out.   She always says they will call me back but never have.  Second, It has been over a MONTH that I have tried to get this resolved and I have NEVER received a call back. I will need a date and Morning or Afternoon time so I can have someone here to let them in my gate.

[redacted] was able to take care of **. [redacted]' concern/complaint on today, [redacted].
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.