Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I was told by Emily to bring the title in because the title was wrong and it needed a to be signed over because there was no financing obtained and once financing was obtained I would get another title in the mail with the correct information on itAlso, I brought my mother in to sign new co-signer papers 7/22/so we can get financing as directed by EmilyEmily told Nick to have us sign the new application and take copies of our drivers licenses and my pay stubNick did and gave the new paperwork to EmilyWe were all set to leave the they were going to put dealer plates on the car and when the call was made to Joe he stated for them to lock the car on site and that I couldn’t take the car until financing was obtainedSo we left the car and I left with nothingOn 8/3/Regency called saying Emily had just submitted the application for financingThe representative told me to call Goldstein to figure out what was going onWhen I spoke to Emily she had no knowledge that they gave me a check for $and that they didn’t want to do business with meI looked up the Kelley blue book value and my car was worth $not $500.Furthermore, I feel ripped off as a customer being I’m the one who called to ask who do I make a payment toAll I wanted was to make a payment and I feel that Goldstein could’ve worked out something to where I could’ve paid them directly and not act as if I didn’t/or wasnt willing to cooperate with themNor did they give back my car or even reference why they couldn’t give my car back Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
We are happy we have been able to work on getting [redacted] concerns resolvedShe has provided us with the required documentation to cancel the contract and at this point the refund is in process
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Duplicate complaint:My GMC Terrain(New) had Transmission problems from on, Documented timesBrought in times for reviewProblem not found, not fixed55,miles, Tech wrote, "Transmission and Transfer Case failure, seized, clutch FailureBoth replaced with transmission 58, miles(more than original) Transfer case (18,miles)" I looked on-lineTransmission: $rangeNew Transfer Case: $Charged: Transmission $1812, Transfer Case: $???? Despite Mechanical Breakdown OR Manufacture Defect, both Goldstein and GMC REFUSE to admit Breakdown or Warrantee culpabilityLabor charges was $??? Even at hours(doubt it took that long) This is still $196+ Per hour??? TOTALLY OUTRAGEOUS!!!! I have been in contact with GMC and Goldstein who lied and changed stories about what the charges were forGMC, nor Goldstein have offered a penny toward compensation adjustmentThis truck was bought brand new and is NOT used for Plowing, Towing, or 4-wheelingMy wife drives to work and groceriesWhat a RIP-OFF! Thank you, [redacted] Desired Outcome Description: I want GMC and Goldstein to admit this is a Manufacture Defect and Mechanical BreakdownI want Bill adjusted to customer satisfactionIf they are doing this to us, how are they treating your Mother, Daughter, or Grandmother?
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I was told by Emily to bring the title in because the title was wrong and it needed a to be signed over because there was no financing obtained and once financing was obtained I would get another title in the mail with the correct information on itAlso, I brought my mother in to sign new co-signer papers 7/22/so we can get financing as directed by EmilyEmily told Nick to have us sign the new application and take copies of our drivers licenses and my pay stubNick did and gave the new paperwork to EmilyWe were all set to leave the they were going to put dealer plates on the car and when the call was made to Joe he stated for them to lock the car on site and that I couldn’t take the car until financing was obtainedSo we left the car and I left with nothingOn 8/3/Regency called saying Emily had just submitted the application for financingThe representative told me to call Goldstein to figure out what was going onWhen I spoke to Emily she had no knowledge that they gave me a check for $and that they didn’t want to do business with meI looked up the Kelley blue book value and my car was worth $not $500.Furthermore, I feel ripped off as a customer being I’m the one who called to ask who do I make a payment toAll I wanted was to make a payment and I feel that Goldstein could’ve worked out something to where I could’ve paid them directly and not act as if I didn’t/or wasnt willing to cooperate with themNor did they give back my car or even reference why they couldn’t give my car back Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
We are happy we have been able to work on getting [redacted] concerns resolvedShe has provided us with the required documentation to cancel the contract and at this point the refund is in process
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
Duplicate complaint:My GMC Terrain(New) had Transmission problems from on, Documented timesBrought in times for reviewProblem not found, not fixed55,miles, Tech wrote, "Transmission and Transfer Case failure, seized, clutch FailureBoth replaced with transmission 58, miles(more than original) Transfer case (18,miles)" I looked on-lineTransmission: $rangeNew Transfer Case: $Charged: Transmission $1812, Transfer Case: $???? Despite Mechanical Breakdown OR Manufacture Defect, both Goldstein and GMC REFUSE to admit Breakdown or Warrantee culpabilityLabor charges was $??? Even at hours(doubt it took that long) This is still $196+ Per hour??? TOTALLY OUTRAGEOUS!!!! I have been in contact with GMC and Goldstein who lied and changed stories about what the charges were forGMC, nor Goldstein have offered a penny toward compensation adjustmentThis truck was bought brand new and is NOT used for Plowing, Towing, or 4-wheelingMy wife drives to work and groceriesWhat a RIP-OFF! Thank you, [redacted] Desired Outcome Description: I want GMC and Goldstein to admit this is a Manufacture Defect and Mechanical BreakdownI want Bill adjusted to customer satisfactionIf they are doing this to us, how are they treating your Mother, Daughter, or Grandmother?