The first three notifications of this complaint were sent to obsolete or nonexistent addresses and we were unable to access the most recent version until today. We will investigate immediately and contact the customer directly for resolution.Our Senior PhotoCake Manager spoke with Mr. [redacted]...
this morning. He had already received a full refund, including shipping costs, on 6/21/16, prior to the Revdex.com complaint reaching us. He is satisfied with the refund and our response. We are working with Mr. [redacted] regarding his contacts with our PhotoCake Team and will use his feedback for training purposes.
The first three notifications of this complaint were sent to obsolete or nonexistent addresses and we were unable to access the most recent version until today. We will investigate immediately and contact the customer directly for resolution.Our Senior PhotoCake Manager spoke with Mr. [redacted]...
this morning. He had already received a full refund, including shipping costs, on 6/21/16, prior to the Revdex.com complaint reaching us. He is satisfied with the refund and our response. We are working with Mr. [redacted] regarding his contacts with our PhotoCake Team and will use his feedback for training purposes.