I purchased a replacement radio assembly for my Toyota SiennaThis radio includes a cd player and navigation systemPrior to bringing the car to the dealership I removed the SD card from the old non functioning unitThe dealer replaced it with a new unit without an SD card with maps for the navigation systemMy wife picked the car up, and the service advisor told her to install the card when she got homeWhen the unit is turned on, the screen is black, and states a program cannot be readPlease consult to a dealer.The radio was non functional, the backup camera didn't work, and none of the buttons workedI called the service manager asking how they could charge us $for the new unit with no map SD Card, and more importantly sell it to us without knowing it workedHe stated there was power so it workedI asked him if they checked the navigation system and he said no, because they didn't have the SD CardI asked him times slowly if it was their policy to sell product
I was informed by mail at the beginning of this year around February that there was a recall on my Toyota Corolla because of default in the airbag that can cause injury or death to us or passengers riding in the vehicleAfter receiving my recall notice I immediately contacted Toyota to find out how long it would take for the car to be fixed, we were told that they had no idea, therefore we were given a loner car to drive until our car is fixed, because it is my only means of transportation back and forth to workBefore driving off with the car we looked around it to make sure there was no damages yet my wife did question this slight discoloration but thought it to be a reflectionIt was not marked as a damage prior to us driving offWhen the time came around to bring it back in for a monthly check on the mileage it was raining that day as we pulled in the team of workers immediately began pointing out what they called a (ding) on the side doorThey also say that this ty
Prior to signing anything, I was given a price of my vehicle I asked, "Is this the price before or after tax and title?" Larry (salesperson) responds with, "after" "Is this before the graduate student rebate I am eligible for?" Larry responds, "before the rebate." Larry was even as helpful to figure out what my monthly payment would be after financing the vehicle, which we calculated to be about per month He gave me a minute to discuss with my friend, and I then agreed to the price
Just before signing, I asked Dwayne (finance) where the student rebate comes in, and he said "it'll come out later" He even gave me a bit of an eye roll, but I looked past it I signed
I received my bill, and my monthly payment is per month The student rebate is not there The phone agent from Toyota Financial Services told me the dealership sent in an expired form, so she doesn't even see it on the account, and she tells me to work with the dealership myself to fix it
Now,
I purchased a replacement radio assembly for my Toyota SiennaThis radio includes a cd player and navigation systemPrior to bringing the car to the dealership I removed the SD card from the old non functioning unitThe dealer replaced it with a new unit without an SD card with maps for the navigation systemMy wife picked the car up, and the service advisor told her to install the card when she got homeWhen the unit is turned on, the screen is black, and states a program cannot be readPlease consult to a dealer.The radio was non functional, the backup camera didn't work, and none of the buttons workedI called the service manager asking how they could charge us $for the new unit with no map SD Card, and more importantly sell it to us without knowing it workedHe stated there was power so it workedI asked him if they checked the navigation system and he said no, because they didn't have the SD CardI asked him times slowly if it was their policy to sell product
I was informed by mail at the beginning of this year around February that there was a recall on my Toyota Corolla because of default in the airbag that can cause injury or death to us or passengers riding in the vehicleAfter receiving my recall notice I immediately contacted Toyota to find out how long it would take for the car to be fixed, we were told that they had no idea, therefore we were given a loner car to drive until our car is fixed, because it is my only means of transportation back and forth to workBefore driving off with the car we looked around it to make sure there was no damages yet my wife did question this slight discoloration but thought it to be a reflectionIt was not marked as a damage prior to us driving offWhen the time came around to bring it back in for a monthly check on the mileage it was raining that day as we pulled in the team of workers immediately began pointing out what they called a (ding) on the side doorThey also say that this ty
Prior to signing anything, I was given a price of my vehicle I asked, "Is this the price before or after tax and title?" Larry (salesperson) responds with, "after" "Is this before the graduate student rebate I am eligible for?" Larry responds, "before the rebate." Larry was even as helpful to figure out what my monthly payment would be after financing the vehicle, which we calculated to be about per month He gave me a minute to discuss with my friend, and I then agreed to the price
Just before signing, I asked Dwayne (finance) where the student rebate comes in, and he said "it'll come out later" He even gave me a bit of an eye roll, but I looked past it I signed
I received my bill, and my monthly payment is per month The student rebate is not there The phone agent from Toyota Financial Services told me the dealership sent in an expired form, so she doesn't even see it on the account, and she tells me to work with the dealership myself to fix it
Now,