Deegan Brothers Roofing & Siding

I have been in contact with our customer and have made arrangements to have a mechanic visit the property to inspect and properly take care of her concerns.  I explained to her it was not the owner of the company who was there, but one of our employees.  Customer has sent photographs...

and these as well as the customer complaints will be presented to the mechanic initially sent out.

Review: [redacted], a branch of Deegan Roofing at ###-###-####, was hired for $150.00 to clean the gutters at my residence. I went with this company because I had dealt with the roofing company on several occasions and was quite pleased. [redacted] showed up, was rude, threw gutter stuff down on me, my guest and her 2 4 month old puppies. He left a mess on the ground and given the mess he left on the roof I have no confidence that the gutters are actually clean. It's as though this individual just wanted to take advantage of a senior.Desired Settlement: I want my money back since I need to hire someone to do the job right and show a level of courtesy and professionalism this individual was lacking.

Business

Response:

I have been in contact with our customer and have made arrangements to have a mechanic visit the property to inspect and properly take care of her concerns. I explained to her it was not the owner of the company who was there, but one of our employees. Customer has sent photographs and these as well as the customer complaints will be presented to the mechanic initially sent out.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,