Deelsaver.com

Business states that they have contacted the customer directly and have come to a mutual understanding

Consumer states They don't respond to emails or should I say they stopped replying to emails after being asked certain questionsPoor quality product was expensive it looked nice when it arrived but just doesn't last

I am rejecting this response because:I was mislead by the way this item was represented online

Product listing clearly states that item is a Reproduction.  Buyer made purchase on 8/3/15 at 2:42pm.  Item was shipped on 8/4/15 with a shipping confirmation email sent to buyer on 4:42pm.  Buyer emailed us on 8/4/15 at 6:01pm to inquire about a possible cancellation.  Buyer...

also called on 8/6/15 at 1:20pm to inquire a return.  We advised buyer that product listing does clearly state that item is a reproduction.  Buyer is still entitled to return item since buyer is still within our 30 day return period. Buyer is responsible for returning item back to our warehouse and there is a 20% restocking fee on all furniture item.  The merchandise must be in original condition along with original materials, accessories, and packaging. Additional fees may apply if shipments are returned damaged or without original packaging.-UrbanFurnishing.

Consumer states They don't respond to emails or should I say they stopped replying to emails after being asked certain questions. Poor quality product was expensive it looked nice when it arrived but just doesn't last.

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

Business states that they have contacted the customer directly and have come to a mutual understanding.