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Deer Valley Diesel Repair

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Reviews Deer Valley Diesel Repair

Deer Valley Diesel Repair Reviews (7)

I DO REMEMBER SETTING YOUR TIMING.TALL GOOFY LOOKING GUY THAT WANTED ME TO ALSO PUT A JUNK TURBO IN YOUR TRUCK.I REFUSED THE TURBO BUT DID SET YOUR TIMING ON A HISTORIC SMOKING 7.3 IDI .LET ME EXPLAIN IT SO YOU CAN UNDERSTAND.ITS A PIECE OF [redacted] THAT YOUR RESTORING.SINCERELY RICK, AGAIN IM NOT A MEMBER OF Revdex.com.

deer valley diesel recently worked on a 1990 vogue motorhome I use for business and pleasure. Brought it to them so they could make it run cooler in the arizona summers. Ran consistantly at 190 degrees. when it left their shop on the way to el paso, tx. on may 14th it got up to 215 degrees! [redacted] the owner told me to get it fixed somewhere else. I barely made it to el paso, having to drive at night. Took it to another shop, they did the correct diagnostic on it. Now the motorhome runs a consistant 182 degrees. Deer Valley diesel mis diagnosed the problem, charged exoribident amount for the wrong repair, and was unresponsive for any adjustment back to me. Stay clear of these guys. Filed dispute with chase bank over refund, as [redacted] the owner doesn't care at all about his mistakes.

RESPONCE TO YOUR COMPLAINT,IM NOT A MEMBER OF Revdex.com,I SEE IT AS TAKING BUSINESSES MONEYS FOR NO HELP AT AL AND OFFERING NOTHING FOR MY BUSINESS.ITS UNFORTUNET THAT YOU GIVE OWNERS A F RATING FOR NOT RESPONDING TO UNCREDITED COMPLAINTS.IVE BEEN IN BUSINESS FOR 25 YEARS AND THE FEW BAD COMPLAINTS YOU...

HAVE DONT MATCH HOW MANY TIMES IVE GOTTEN UP IN THE MIDDLE OF THE NIGHT TO HELP MY CUSTOMERS GET OFF THE FREEWAY ,OR HOME FOR A HOLIDAY.IM PROUD OF MY BUSINESS AND THE WAY I DO BUSINESS.THERES ALWAYS SOME CUSTOMERS THAT THINK ITS YOUR FAULT THAT THEIR TRUCK DONT WORK,OR NOT HAPPY OF WHAT IT WILL COST FOR REPAIRS.THIS IS MY RESPONCE TO DUMB ACCUSATIONS.TAKE IT OR LEAVE IT.IM STILL NOT A MEMBER.

I stand by my original complaint made; considering the response of Rick Cortez, he's fine with letting his company roll down the drain tubes; it should!  They screwed up on my truck, and when I addressed them, they ignored me, and what I said, they're the ones who changed their story twice. 
 
Please publicly post my original complaint. This business is a ripoff.
 
Thanks,
 

There are no words to describe how dishonest and evil [redacted] and Deer Valley Diesel are. He destroyed our Ford F250, which was a highly modified race truck worth well in excess of 70K, took 45K for some more custom work we wanted done, insisted on our paying in advance (retrospectively we should have known right then and there that NO responsible mechanic would demand cash up front) and then proceeded to keep the truck on his lot for TWO YEARS. He had one lame excuse after another, was evasive and a flat out liar. We were finally forced to get an attorney, and after a lengthy and nightmarish legal battle, found out he has the absolute lowest insurance you can have to operate a business, and that he himself was flat broke....long story short, no way to get our money back. We had our once beautiful truck towed back home, mangled beyond belief, hood off, rust on the turbo from sitting HOODLESS in his yard for TWO YEARS. The interior was trashed, paint was oxidized...keep in mind that prior to Mr [redacted] getting his hands on it , the truck was a show truck with flawless paint and interior. Spotless engine bay. Only79K on the diesel engine.

If you want your vehicle destroyed and your money stolen from you; this is your place. I doubt we will ever be able to get our poor truck to even RUN again, much less not look like a broken down beater. I am speechless that this sg is even still in business.

Three years ago I spent $6000 on my Dodge Diesel repair. One misdiagnosis after another, with no return on other repairs. [redacted] was horrible to deal with, even had two friends in the business talk to him. I will NEVER recommend them and when I hear their add on the country music station I want to scream to the listeners. DON'T GO THERE!! If I had come to the Revdex.com site first, I would have never gone to them.

We had a 7.3 rebuilt at this shop when we picked up the vehicle it was running but were rushed off assured that everything was in good condition. When we get home we notice the heat shield was not put back in place so we had to drive 4 hrs to get it put back on. Then a few months later we head to North Dakota and the truck completly dies due to an issue with the rebuild engine. He was not willing to help with the $1600 tow bill we now had to get the truck back to his shop for warranty work since the issue was due to a HPOP damaged from something coming loose inside the engine. Then I go pick up the truck again and the ac is not recharged with freon after they did the work.

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Address: 21426 N. 14th Avenue, Phoenix, Arizona, United States, 85027

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