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Deering's Sales Service and Towing

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Business owner’s rebuttal concerning consumer complaint #[redacted]:On February 3rd, 2017, our business Deering’s Sales, Service & Towing, Inc. replaced a used rear axle assembly in a 2006 Jeep Grand Cherokee Laredo for a customer, [redacted]. The  cost of the used differential assembly...

was $562.50 and the labor charge was $387.50. Nearly two months later, April 1st, 2017,  [redacted] called our business, stating that our mechanic had not tightened the rear end bolts. It is our customary standard procedure to check all  bolts for tightness. The vehicle was  test driven by our mechanic upon completion of the replacement of the differential. Any vibration or shake would have been detected at that time. Our business has taken great pride in providing quality work for over 30 years, members of law enforcement, doctors, attorneys and many others trust our business with their vehicles and refer us to their friends. We do not believe we are responsible as the pictures clearly show that the holes where the bolt go through were not elongated, as this would have occurred if the bolts were not tightened correctly. The vehicle was in it’s owner’s possession for the past two months, anyone could have tampered with it.

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Address: 9131 Highway 71 NE, Spicer, Minnesota, United States, 56288-9310

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