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Dees Medical Services LLC

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Dees Medical Services LLC Reviews (1)

Mrs. [redacted] ordered the perfect touch heated massage seat from us on the September 14th after 5pm and the ordered was place through our vendor the next day Sept 15th. Item came in on the 21st and was picked up on the 22nd of sept. We received a call on the Monday the 25th and complained that while...

the unit is on that she heard a loud noise. We asked her to please return. Her son returned the item later that evening. When she called to get update the next morning , she was told that we have contacted the vendor and they will be shipping out a replacement ASAP. The next day 26th she called and we explained that the replacement is on its way, that’s when she said that she does not want the item anymore. She was told that it was a special item that we do not stock and that a replacement is already on its way. She got upset and stated she want her money back and that she will call contact 6, and so on…   Well I have contacted our credit card company to initiate refund, but explained to her that we fully explained the process before we placed the order for her.   Thanks [redacted] Manager. 10/01/2017.

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Address: 6633 W Burleigh St, Milwaukee, Wisconsin, United States, 53210-1318

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