my motorcycle had a mechanical problem that left me by the side of the road on I-west just before the exit to rt I called my insurance company to request the roadside assistance my policy entitles me to though sunday is a big day for motorcyclists to ride, no Bike shop was open or available to pick up a stranded rider my insurance company tried DeFalco's who promised a truck would be there in a half hour the wait time was more like minutes the driver Eric was great at loading a motorcycle on a flatbed and strapping it securely he drove me right to my garage about miles away and unloaded the bike safely with no problems
Our driver towed the car in question at the date mentioned in the complaintAfter speaking with the driver and reviewing the facts we feel that we did not cause this damage and there for are not going to be responsible for it
Complaint: [redacted] I am rejecting this response because:The tow truck driver is completely responsible and the towing company,The car was NOT disable for a broken control arm is was disable for an Alterator that had gone badI have witness that saw the tow truck driver hook up the vehicle wrong with the J hook when towing the vehiche up the ramp of the tow truck and snap the lower control armWhy am I responsible for there negligence?Regards, [redacted]
my motorcycle had a mechanical problem that left me by the side of the road on I-west just before the exit to rt I called my insurance company to request the roadside assistance my policy entitles me to though sunday is a big day for motorcyclists to ride, no Bike shop was open or available to pick up a stranded rider my insurance company tried DeFalco's who promised a truck would be there in a half hour the wait time was more like minutes the driver Eric was great at loading a motorcycle on a flatbed and strapping it securely he drove me right to my garage about miles away and unloaded the bike safely with no problems
Our driver towed the car in question at the date mentioned in the complaintAfter speaking with the driver and reviewing the facts we feel that we did not cause this damage and there for are not going to be responsible for it
Complaint: [redacted] I am rejecting this response because:The tow truck driver is completely responsible and the towing company,The car was NOT disable for a broken control arm is was disable for an Alterator that had gone badI have witness that saw the tow truck driver hook up the vehicle wrong with the J hook when towing the vehiche up the ramp of the tow truck and snap the lower control armWhy am I responsible for there negligence?Regards, [redacted]